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USAA Financial Center
Today 8:30 am – 6:00 pm
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2431 Fenton Pkwy San Diego, CA 92108
2431 Fenton ParkwayUSCaliforniaSan Diego92108
Bank, Notary Public
Notary Public
Financial Consultant
Insurance Company
Today 8:30 am – 6:00 pm
Monday 8:30 am – 6:00 pmTuesday 8:30 am – 6:00 pmWednesday 8:30 am – 6:00 pmThursday 8:30 am – 6:00 pmFriday 8:30 am – 6:00 pmSaturday 8:30 am – 1:00 pmSunday Closed
USAA Financial Centers offer help with banking, insurance, financial advice, notary services and military transitions. Deposit or withdraw from on-site ATMs. Stop by and see us today.
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Review Summary
21 reviews
5 star
18 reviews
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3 star
1 review
2 star
1 review
1 star
1 review
"Great auto insurance as well!"
"Great company, great customer service and you can't beat their rates."
"Thank you USAA and all of your staff."
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Bryan Flowers
2 months ago
Let me start by saying I have 14 yrs with this company and they have been amazing with insurance and banking issues. The problem which is getting worse and worse is the customer service hours. The hours use to be 24hrs a day and they have been getting shorter and shorter. They know we are military and we work the same hours as they. If I get a moment to myself I don't want have to spend those rare few minutes in the day to talk on the phone. As a Chief I would prefer that they were before or after my normal working hours. USAA how much more do I need to move to Navy Federal before you guys get the hint??
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Ernest Washington
9 months ago
I have dealt with large variety of credit unions and banks within my life time, and I can say without hesitation that USAA is by far the best banking institution that I have had in all these past years. Thank you USAA and all of your staff.
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Pauline Thomas
8 months ago
It is always a pleasant experience each time I call customer service. They are AWAYS willing to go far and beyond. I am truly a happy customer =)
Kevin Henry
2 years ago
I have had USAA ever since I was young thanks to my father who served in the Air Force. I recently got married and am happy to share in this wonderful service with her. We went into the San Diego office and sat down with an employee who helped us figure out auto and home insurance, joint banking and various other banking accounts, as well as gave us plenty of advice and tips on the next steps in our marriage moving forward with USAA. The transition was easy and hassle free. We had plenty of time to go to costco next door afterward. I have always enjoyed the insurance and banking I have been using with them, and I will continue to recommend it to any friends who have not taken advantage of their parents military benefits! Great company, great customer service and you can't beat their rates.
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Luis E
4 months ago
Great service! and I never have trouble reaching them through phone. Great auto insurance as well!
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a year ago
USAA litterally has the worst customer service phone system I have ever seen. There is no physical way to talk to a human being at this bank, and if you try to call the phone number listed on the USAA website AND GOOGLE, it does not put you intouch with anyone at that location. It will however put you intouch with a series of people who will not have any idea what they are doing and have very poor listening skills. Once you figure out you are NOT talking to someone who knows what they are doing then they will transfer you to someone equally worthless and you can enjoy authenticating your identity each time you are transfered. I have never received satisfactory services from their phone system in under an hour.
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ismael toscano
a week ago
Best bank ever no issues
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Alexander Betzel
5 months ago
Always helpful and polite.


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