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The Boba House
Verified local business
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This colorful spot for bubble tea, slushies, coffee & pastries features events & art on the wall.- Google
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4 months ago
This place has the BEST tea I've had. The cookies and cream is my go to drink. The inside is super inviting, there's a bunch of comfy chairs and people usually are playing video games on the tvs. On certain nights they have open mic nights for poetry reading and singing. Love the atmosphere and the tea :)
4 months ago
The blended drinks are good, but overpriced. My drink has been made wrong on multiple occasions, and employees always have an attitude when asked to remake the correct drink. I would not recommend this place. There are much better boba/tea places in the area.
Response from the owner - 3 months ago
I am sorry you had a bad experience. I realize that at times mistakes happen, though I cant explain why it always happens to you. For that we can only apologize. As far as our employees go, I can assure you that something very terribly wrong must have happened on multiple occasions with you for the staff we currently have excel in their customer service skills and are all seasoned professionals with years of experience in the service industry. I have never had a more positive and eager crew and if something like this is happening on a regular basis to you I need to know more details. I would encourage you to leave me your contact information the next time, if there is a next time, so i can get to the bottom of it. Your input would be invaluable in helping identify any personnel problem.
a year ago
Delightful staff, delicious teas & coffees, yummy nibbles, and creative atmosphere - that supports local artists, musicians and fans. Lots of games, WiFi and a book exchange, too! And the open-mike attracts fresh as well as seasoned talent from musicians to comedians to spoken word, and more!
2 months ago
A unique atmosphere with delicious boba tea is a winning combination in my book! It was very quiet, although my visit was during off hours as far as I am aware. Definitely would recommend.
10 months ago
If your looking for good BOBA you will probably be disappointed. They make okay drinks but the boba is always a little off, it's either not cooked all the way or cooked too long...but everything else makes up for it. Great atmosphere for the college or art crowd, it's a good place to just hangout. Art, book swap, music, video games, board games, study place, & decent boba tea!
12 months ago
I love this place. The boba is great and even though you are probably going there for boba, seriously, try the coffee it is better than starbucks in my opinion. Only thing that you might not like is that on Friday and Saturday nights the place is literally packed and can be really loud
7 months ago
It was all okay until one of the employees wrote themselves a big fat tip. Manager was reluctant to help so lawyers had to get involved.
Response from the owner - 4 months ago
Sarrah, sometimes mistakes happen and we are only human. In this case, your card sequence number was similar to another transaction that did have a tip on it and unfortunately, the tip was applied to the wrong card. I was happy to give you a full refund once I was able to verify the transaction though I never spoke to any lawyer so I dont know why you said that. There was no reluctance to help you, only a lot of redtape trying to track down the mistake made on your account. Once our batch is settled, I no longer have access to the records and have to go through proper protocol and security to have such a transaction reversed. And as I explained, no employee has ever intentionally written themselves a false tip on yours or anyone else s account as such a practice is easily caught. Though maybe not resolved as fast as you or I would have prefered due to the fire that occured during this time frame, I believe we took care of you as soon as was possible. I hope you find some satisfaction in recieving not only your tip back but a full refund. While we cant satisfy everyone, we try our best.