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Holiday Inn Townsville
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320-334 Flinders St Townsville City QLD 4810 Australia
320-334 Flinders StreetAUQueenslandTownsville City4810
+61 7 4729
Official site of Holiday Inn Townsville. Read guest reviews and book your stay with our Best Price Guarantee.
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4-star hotel
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12 reviews
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4 reviews
3 star
1 review
2 star
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1 star
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Klint Anderson
a year ago
1. Airconditioning, lighting, carpet, all terrible. Phone and lights broke, was told twice engineer would be sent to fix them and no one ever showed up in my 5 day stay. 2. Quoted verbally $98.00/night at check in and charged $159.00 +$12.50 parking/night. I didn't sign anything upon check in verifying rates or notified of the parking fee. Management would do NOTHING to make the dispute or difference in rates right. They could have done something simple like wave the parking fee and I would have felt like..."ok we had a misunderstanding but they tried to make it right". 3. I stay at IHG hotels over 100 nights a year and this one takes the cake on terrible performance and customer service!
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Robert Johnstone
2 years ago
Had a really enjoyable stay in March. We had just moved to Townsville and were waiting for our furniture to arrive. The reception staff were friendly and efficient. We received a room upgrade and the view over Townsville was splendid. The rooms were relatively modern and comfortable. Breakfast was OK - but the best coffee is around the corner at Coffee Dominion. Great location
michael wolf
4 months ago
great time when we pulled in with the us navy
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Kaz a'Wary
4 years ago
Slow service, even though there was only 4 other tables to serve. Staff unsure about anything on the menu. Average meals and overpriced. Wasn't that happy with service, food or atmosphere. Limited choices for gluten free diet.
Allan Mackenzie
a year ago
Very good service, in fact the best I have experienced for many years. The breakfast buffet is extraordinary and the wait staff are very friendly. Thank you
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Michael Watson
2 years ago
Just ducked in for a coffee at their little coffee shop - wonderful! Delicious coffee, and had a muffin which was the best muffin I've had in a long time. Good value, great taste, what more could you want!?
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Roger Jobling
2 years ago
There's no place more central or better for the money. A great breakfast here then out onto the Mall.
A Google User
5 years ago
Great location and nice rooms but dont even try to call them directly. Their phones are diverted to somewhere in India making it almost impossible to speak to anyone at the hotel directly! After 4 attempts and diversions after diversion i finally get through to the hotel receptionist only to be transferred back to India. Sort it out Holiday Inn! I wont stay here again purely for this reason.


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