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Holiday Inn Townsville
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320-334 Flinders St Townsville City QLD 4810 Australia
320-334 Flinders StreetAUQueenslandTownsville City4810
+61 7 4729
Official site of Holiday Inn Townsville. Read guest reviews and book your stay with our Best Price Guarantee.
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4-star hotel
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Review Summary
17 reviews
5 star
5 reviews
4 star
5 reviews
3 star
1 review
2 star
2 reviews
1 star
3 reviews
Casual rooms & suites in a laid-back hotel featuring an outdoor pool, a restaurant/bar & a gym.- Google
"A great central location with Sunday market at the front door."
"Head up to the top floor and you can see all of Townsville 360 degree."
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Donna Barry
4 months ago
Turned up to the hotel to find our booking had been stuffed up (due to central reservation, not actual staff at holiday inn Townsville) but Kayla at front reception was fantastic at rectifying everything. We had a wonderful two days!! Staff are fantastic at going above and beyond. I commend you all. Keep up the fantastic work. We'll be back!!
Pato Capalaba
3 months ago
Well we arrived in Townsville and we pre-booked at another place and it was really bad. The room was very out dated and old smelly and a lot of things broken or missing and this was the executive room. I said to the wife lets go somewhere else, so over to the holiday inn we went. We talked to the young lady at the front counter and told her about our experience at the other place. Well the young lady couldn't do enough for us, first up she offered us a executive room on the 14th floor and then because we had a bad time at the other place she upgraded us to the 17th floor with views of the strand and port, "very impressive". Then to top it all off the lady gave us a buffet breakfast for two included in the price. All up the price was cheaper than the other one and we had a free buffet Breakfast. The room was spot on clean and tidy, the king size bed was brand new and very comfy. The staff were very friendly the food in the restaurant was awesome. Head up to the top floor and you can see all of Townsville 360 degree. Once again Holiday Inn congratulations on a job well done your team turned our almost crappy experience into one of the best holidays we have had in a long time. And a special thanks to the young lady at the front counter you are a ray of sunshine keep up the good work. Kind Regards Mr P. Brisbane
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Klint Anderson
a year ago
1. Airconditioning, lighting, carpet, all terrible. Phone and lights broke, was told twice engineer would be sent to fix them and no one ever showed up in my 5 day stay. 2. Quoted verbally $98.00/night at check in and charged $159.00 +$12.50 parking/night. I didn't sign anything upon check in verifying rates or notified of the parking fee. Management would do NOTHING to make the dispute or difference in rates right. They could have done something simple like wave the parking fee and I would have felt like..."ok we had a misunderstanding but they tried to make it right". 3. I stay at IHG hotels over 100 nights a year and this one takes the cake on terrible performance and customer service!
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Robert Johnstone
3 years ago
Had a really enjoyable stay in March. We had just moved to Townsville and were waiting for our furniture to arrive. The reception staff were friendly and efficient. We received a room upgrade and the view over Townsville was splendid. The rooms were relatively modern and comfortable. Breakfast was OK - but the best coffee is around the corner at Coffee Dominion. Great location
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Joe Collings
2 months ago
Top central location. Rooms are great for the rate. Staff are super friendly. Free wifi for those who are part of the rewards program. The hotel bar is quaint but perfectly suitable for a few refreshing beers after work. I'm not a fan of the pillows offered but it is a minor issue. Probably best suited for the business traveller and may not be the best option for families.
Robert Dall'Oste
4 months ago
Very friendly, helpful staff. Stayed here for a week. Rooms very clean and well prepared. A great central location with Sunday market at the front door. Evening dining meals were fantastic (slow cooked lamb shank with wild rice and Queensland salad, delicious).
Allan Mackenzie
2 years ago
Very good service, in fact the best I have experienced for many years. The breakfast buffet is extraordinary and the wait staff are very friendly. Thank you
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Michael Watson
2 years ago
Just ducked in for a coffee at their little coffee shop - wonderful! Delicious coffee, and had a muffin which was the best muffin I've had in a long time. Good value, great taste, what more could you want!?


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