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Universal Hair & Body Salon
Nail Salon
Today 10AM–7PM
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8701 SW 137th Ave #101 Miami, FL 33183
8701 Southwest 137th Avenue #101USFloridaMiami33183
Nail SalonToday 10AM–7PM
Tuesday 10AM–7PMWednesday 10AM–7PMThursday 10AM–7PMFriday 10AM–7PMSaturday 9AM–7PMSunday ClosedMonday Closed
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Review Summary
10 reviews
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4 reviews
4 star
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3 star
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2 star
4 reviews
1 star
2 reviews
"20 minutes later I was told again that I should really get my hair trimmed."
"The owner always recognizes me and gives me fair prices."
"I bought a groupon to get the keratin treatment done there."
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Stephannye Cruzatt's profile photo
Stephannye Cruzatt
3 months ago
I've been going here for years. The staff knows me and I know them pretty well by now. The owner always recognizes me and gives me fair prices. I mostly go for blower/ straighten or cut my hair in layers. Out all of the salons I've gone to do layers.. this by far is the best! I always get compliments on my layers.
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Evelyn Pezz
5 months ago
I got a groupon for the keratin treatment, everybody was nice, the treatment went great, my only issue was that they charged me $35 extra because of long hair, I don't disagree with the extra charge for long hair but I think thats too much but I will be going back, I loved how they did the keratin and Liz is GREAT!
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Maly A
a year ago
This Place is HORRIBLE!!!! I went to do the Keratin Treatment (progresiva) and a week after my hair was freeze, I called CELIA and she told , she gives only one month of guarantee on Keratin; I made an appointment, and I told her I was coming the day of my appointment; she texted me and said not to come, that she will let me know later...I texted her and called her that day all day, she never called me back or text me... My hair is Freeze and Dry, it is a shame that people is not honest anymore... they took my money and never have the decency of calling me back''' that's not the way to treat your clients!!! Unfortunately my hair stylist don't do Keratin anymore, and After going to my Hair stylist for years and did my Keratin Treatment every 6 months with her (this is how much it lasted on my hair), I WENT TO UNIVERSAL HAIR SALON THINKING THEY WERE AS PROFESSIONALS AS MY HAIR STYLIST ... BUT NOOOO THEY TOOK MY MONEY AND MY HAIR LOOKS DRY AND FREEZE DO NOT DO YOUR KERATIN AT UNIVERSAL HAIR SALON THEY ARE HORRIBLE AND DISHONEST""""" I wish they were Honest People in this World
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Claudia Ocampo
3 years ago
I bought a groupon to get the keratin treatment done there. I am mildly satisfied with my results since it did not leave my hair as straight as advertised. The treatment does leave the hair smoother and shiny, but not completely straight. They promised that blow drying my hair would be easier now, but it's not really true. Also, I would say that the customer service area needs LOTS of improvement. The secretary is an extremely rude girl with a terrible attitude. I felt stressed from being there!!!! I was running a few minutes late and the girl threatened to cancel my appointment and everything! The owner however is very nice and professional. When I complained about the secretary she gave me a free Moroccan oil treatment.
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Adriana Villamonte
5 months ago
I went to this salon because my mother bought me a groupon to get a Keratin treatment done and I will never go back. My hair came out great but my experience was horrible. As soon as I sat down I was being pressured to get my hair trimmed. I kindly said no and that I would be doing that at a later date. 20 minutes later I was told again that I should really get my hair trimmed. Again I declined. Towards the end of my treatment the stylist told me she was going to just trim a little of my hair to get the dead ends out. I say there without saying a word. Needless to say I was charged $25 for a trim that I repeatedly said I did not want. I was also going to get a mani pedi but after sitting through a torturous pedicure that had me on the edge of my seat the whole time because I was worried I was going to get cut (which I did), I said that I was okay with just a pedicure. Like I said my hair came out great but the over all experience wasn't what I would call pleasant.
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Carmen Diaz
2 weeks ago
The owner is very rude! Will not go back!!!
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maya parada
2 years ago
The first time I went there was because I bought a Groupon for a Moroccan hair treatment. Ended up getting a mani and pedi...and I love going back there. Their prices are great and their work is great. I wouldn't change it for any other place. My favorite person there is Olfi, she does such a beautiful work with my nails! Thank you!! :)
Y Delaney
2 years ago
Bought a groupon for a Keratin and the experience was way and beyond what I expected. For starters I have very thick and coarse hair, with that said, it is VERY HARD TO FIND a salon, let alone a hair stylist, that would identify with you and make your experience flawless. Thank you Beth and your team, from the girl in the front desk to the girl in the back who washes hair for showing kindness and taking your time. The entire crew demonstrated excellent customer service!! Very excited to have met you all and can't wait to go back :) Yari
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