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Universal Hair & Body Salon
Nail Salon
Today Closed
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8701 SW 137th Ave #101 Miami, FL 33183
8701 Southwest 137th Avenue #101USFloridaMiami33183
Nail SalonToday Closed
Monday ClosedTuesday 10:00 am – 7:00 pmWednesday 10:00 am – 7:00 pmThursday 10:00 am – 8:00 pmFriday 10:00 am – 7:00 pmSaturday 9:00 am – 7:00 pmSunday Closed
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1 review
"The entire crew demonstrated excellent customer service!"
"When I complained about the secretary she gave me a free Moroccan oil treatment."
"Their prices are great and their work is great."
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Law Offices of Jerome L. Tepps, PA's profile photo
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Maly A's profile photo
Maly A
10 months ago
This Place is HORRIBLE!!!! I went to do the Keratin Treatment (progresiva) and a week after my hair was freeze, I called CELIA and she told , she gives only one month of guarantee on Keratin; I made an appointment, and I told her I was coming the day of my appointment; she texted me and said not to come, that she will let me know later...I texted her and called her that day all day, she never called me back or text me... My hair is Freeze and Dry, it is a shame that people is not honest anymore... they took my money and never have the decency of calling me back''' that's not the way to treat your clients!!! Unfortunately my hair stylist don't do Keratin anymore, and After going to my Hair stylist for years and did my Keratin Treatment every 6 months with her (this is how much it lasted on my hair), I WENT TO UNIVERSAL HAIR SALON THINKING THEY WERE AS PROFESSIONALS AS MY HAIR STYLIST ... BUT NOOOO THEY TOOK MY MONEY AND MY HAIR LOOKS DRY AND FREEZE DO NOT DO YOUR KERATIN AT UNIVERSAL HAIR SALON THEY ARE HORRIBLE AND DISHONEST""""" I wish they were Honest People in this World
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Y Delaney
2 years ago
Bought a groupon for a Keratin and the experience was way and beyond what I expected. For starters I have very thick and coarse hair, with that said, it is VERY HARD TO FIND a salon, let alone a hair stylist, that would identify with you and make your experience flawless. Thank you Beth and your team, from the girl in the front desk to the girl in the back who washes hair for showing kindness and taking your time. The entire crew demonstrated excellent customer service!! Very excited to have met you all and can't wait to go back :) Yari
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Gisel Sanchez-Medina
2 years ago
My eyebrows simply needed to be cleaned. Just a little of the hairs needed to come off under the crease. The first lady that did them, cut them, and sent me away. My sister then told me to go back, as it had looked like I hadn't even gotten them done. The next guy that did them waxed them eight times! After he waxed them, he cut, tweezed, and "brushed" them. He missed the hair and was stroking my face with the stiff brush. They are not even, and I look like I have a bald spot on one of them. DO NOT GO HERE.
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maya parada
a year ago
The first time I went there was because I bought a Groupon for a Moroccan hair treatment. Ended up getting a mani and pedi...and I love going back there. Their prices are great and their work is great. I wouldn't change it for any other place. My favorite person there is Olfi, she does such a beautiful work with my nails! Thank you!! :)
Paola Echeverri
2 years ago
DO NOT GO HERE! This place is horrendous!!! The people are rude, well the owner's sister, Elizabeth aka "Beth". First you can barely understand her and when you start to make out her words she is RUDE. I bought a Groupon and made an appointment. upon my arrival they were very nice but when they realized I had a groupon they were not as nice left me waiting for an hour to then wash my hair. Once my hair was washed Beth says to be "what is this" as she touches my hair. (my hair tends to get very tangled) the "what is this" started getting louder and louder as she would pull my hair. She then said she would work on my hair if I agreed to cut most of it??? I was in shock for various reasons. In the midst of my shock I didn't even say a word, the last straw was when she pulled out a waiver and said "sign this now or I do not work on your hair" I snapped out of it and told her she was unprofessional and quite rude for treating her customers this way. My hair does get tangled but nonetheless I have always received compliments on how nice my hair is. Regardless, even if I had nappy hair this was no way to treat customers, she started yelling at me and throwing things like scissors in front of customers. I was again appalled... walked away with wet hair and my Sat. ruined... Needless to say I was refunded by Groupon.
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Claudia Ocampo
2 years ago
I bought a groupon to get the keratin treatment done there. I am mildly satisfied with my results since it did not leave my hair as straight as advertised. The treatment does leave the hair smoother and shiny, but not completely straight. They promised that blow drying my hair would be easier now, but it's not really true. Also, I would say that the customer service area needs LOTS of improvement. The secretary is an extremely rude girl with a terrible attitude. I felt stressed from being there!!!! I was running a few minutes late and the girl threatened to cancel my appointment and everything! The owner however is very nice and professional. When I complained about the secretary she gave me a free Moroccan oil treatment.
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