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Product Returns Made Easy!
Product Returns Made Easy!

11 followers
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Check out our new integration with Freshdesk!

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Personalized customer service is often the most effective approach. Customers like to feel heard, understood, and catered to when paying for products and services. But with the rise of automation, there is a clear disconnect. The gap between personalization and automation seems to be too wide to mend without losing on either end. If your customer service costs rise too much, is personalization worth it? If your customers are feeling neglected or unsatisfied with the support you provide, will you lose them quicker?

Here are our top five ways to make automated customer service more personal than ever before, so you don’t have to miss out on efficiency or creating the best experience.

#customer #customerservice #personalization #customerexperience #returns #returnsmanagement #productsupport #RMA #software #blog #wednesday #automation #customerservicetips

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Profit loss from holiday returns is inevitable. It is important to arm your business with the right tools from the start to minimize your losses. But it isn’t too little, too late. Even if you may not have set yourself up for success this holiday season, there are still ways to cut back on profit loss and maybe even – dare we say – increase post-holiday sales!

Here are three ways to minimize profit loss from holiday returns that you can use now.

#return #returns #productreturns #returnmanagement #returnsmanagement #profit #profitloss #holidaysales #ROI #sales #business #blog #thursday #successtips #rma #rmasoftware #customersatisfaction #customerservice

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When your small business grows, one of your first thoughts should be how to scale customer service. How can you maintain the same level of care for your customers when you double or triple in size? This is a challenge every small business hopes for, yet when it arrives it can be a daunting task to face. Your customers, new and existing, expect the highest level of customer service. It is not only your job to deliver that but to also ensure no disruptions to their experience despite any changes – positive or negative – happening in your business.

Here are a few effective ways to scale your customer service operation effectively as your small business grows.

#scale #smallbusiness #business #growth #customer #customers #customerservice #customerexperience #customercare #businessgrowth #growmybusiness #scalecustomerservice #customersupport #blog

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Nearly every company seeks to improve customer service despite inevitable product returns or common customer complaints. In fact, that tends to be when we care the most. How does your company measure against the competition? Do your customers’ opinions of your company or brand change once they need to return a product? How easy is it for them to take the necessary actions to return your products?

Here are 7 ways to improve customer service in spite of product returns.

#customerservice #improvecustomerservice #productreturns #service #customers #customerexperience #automation #customerengagement #managereturns #returnsmanagement #return #returns #value #technology #reveue #business #smallbusiness #sellmore #sales

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Here are 3 brilliant ways to solve reverse logistics issues to minimize losses and maximize customer satisfaction

#reverselogistics #return #returns #productreturns #sales #revenue #business #customerexperience #customersatisfaction #customers #smallbusiness

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Product returns erode profit margins.

It doesn’t matter if you are offering free returns or not, any time a customer returns something it will negatively impact your bottom line.

While it may be true that you can turn these potentially negative experiences into positive sales opportunities, your ultimate goal should always be to stop the bleeding from the source. This means reducing your product return rate.

Here are 3 creative ways you can reduce your product return rate starting today.

#productreturnrate #managereturnsbetter #return #products #productreturns #business #retail #retailers #profit #profitable #makemoney #succes #blog #blogpost #businesstips #businessmanagement #RMAs #ecommerce #successtips #successstory #makemoneyonline #blogging #blogshare #etailers #businessstrategy #salestips #sales #sellmore #opportunities 

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Ever wondered how to #install SupportSync on #Zendesk? Check out this #video  for a quick tutorial!

#customerservice   #softwareinstall   #app   #appinstall  
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