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Outsource Consultants
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Outsource Consultants: The Premier Resource for Call Center and BPO Outsourcing
Outsource Consultants: The Premier Resource for Call Center and BPO Outsourcing

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Need a hidden gem location for call center outsourcing? We recommend Colombia: http://hubs.ly/H06sx4g0

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If you’re in the Minneapolis-St. Paul area and looking for new employment, Outsource Consultants is currently looking to hire a Lead Qualification Specialist. Click here to learn more: http://hubs.ly/H068rtW0

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If your company is looking to reduce costs but you don't want to hire an outsource call center to deliver your customer service, seat leasing services may be a good option! Call centers in nearshore and offshore locations such as the Philippines have programs that lease out their call center facilities and technology to companies who want to obtain the 70% cost-saving benefits of an outsource call center while getting the benefits of hands-on operational management. The difference between seat leasing and hiring a call center is that your company hires and trains and pays the employees, whereas hiring a call center means they would take care of all employee relations.
http://hubs.ly/H06svqK0

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Broadband and wireless companies can acquire more customers, increase revenue, and reduce churn by using the right outsource call centers. Click here to learn more: http://hubs.ly/H06ns2-0

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If your company isn't using social media customer service, you could be missing out on helping many of your customers! Delight your customers and protect your brand by tapping into our network of Social Media Contact Centers. Click here to learn more: http://hubs.ly/H06ns150

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Interested in learning more about Cloud Contact Center Software, BPO, and Call Center Outsourcing? Follow us on LinkedIn! http://hubs.ly/H068r8P0

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Outsource Consultants is rapidly growing and expanding our cloud-based call center business division. We are looking to hire an experienced cloud or telecom industry expert to be our Director of Cloud Solutions. The Director of Cloud Solutions will oversee and manage our new cloud call center software solutions division. To learn more about this position and apply, please click here: http://hubs.ly/H068rY_0

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Answering services can provide coverage for important calls after-hours and weekends, which is convenient for companies that don’t want to hire a full-time call center staff. Answering services can relay basic information, take down messages, and send the information over to the company via fax or email. This is in contrast to traditional, fully-staffed call centers that offer more in-depth services but at a higher cost.

Learn More: http://hubs.ly/H06nqqq0

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Check out our latest blog post: "3 Recommendations To Help Support Emerging Customer Service Channels" http://hubs.ly/H06pp6l0

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Business Process Outsourcing (BPO) is using outsource call center services to handle all or part of your customer care and back office administration. An effective call center business can manage any aspect of your customer relationships, including sales, technical support, data entry, email services, live chat support, and marketing support. In addition, outsource call centers can perform these duties at a lower cost and with more flexibility. This not only reduces call center costs by up to 75%, but it also frees up staff to focus on the company’s objectives.

Learn More: http://hubs.ly/H06nqKl0
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