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iStorage Fort Lauderdale
Self-Storage Facility
Today 9AM–6PM
6 followers|170,260 views
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540 SW 27th Ave Fort Lauderdale, FL 33312
540 Southwest 27th AvenueUSFloridaFort Lauderdale33312
(954) 583-9333istorage.com
Self-Storage Facility, B to B Companies
Self-Storage Facility
B to B Companies
Business Service
Craft
Home Services
Moving and Storage Service
Storage Facility
Today 9AM–6PM
Thursday 9AM–6PMFriday 9AM–6PMSaturday 9AM–5PMSunday ClosedMonday 9AM–6PMTuesday 9AM–6PMWednesday 9AM–6PM
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Review Summary
4.0
20 reviews
5 star
10 reviews
4 star
5 reviews
3 star
1 review
2 star
1 review
1 star
3 reviews
"The staff is super friendly and the prices are unbeatables."
"The move-in experience was as expected....good people and easy to access unit."
"The young people working in the office were helpful and pleasant."
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Kristin Slamp's profile photo
Kristin Slamp
2 months ago
Nice place. The staff was friendly and I always felt that my belongings were secure. The property and hallways where my unit was were always very clean. Would definitely rent here again if I needed to.
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Howard Laucella
4 months ago
Store is always good with me in the day.. sometimes some funny looking people hanging around at night. A lot of times people are stuck behind the gate and will ask for your code. PS I never give it out..They used to have security at night which was great I don't know why they stopped... Bring back security..
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Daniel Piraino
5 months ago
Conveniently located just off of I95 & Broward Blvd - Access is always fast & easy - Neighborhood is a little iffy but we have never had any kind of problem as of yet.
Gavir Ramsarupe's profile photo
Gavir Ramsarupe
9 months ago
Horrible place the outside area clean but interior bay is poorly structured and dangerous. .fill with rats and bugs...and poor custome service and thier are ppl living thier ??? Not professional ...I don't recommend this place
Response from the owner - 9 months ago
Thank you for sharing your recent storage experience with us. We apologize you found it unpleasant. Yours is the first report regarding pests. We will investigate and handle appropriately. We believe we have an excellent management team at the Fort Lauderdale store. If you would like to discuss your concerns with the District Manager please call our Customer Service line @ 866.478.6724 or leave your information with the office. Thank you for considering iStorage.
Kandy Lopez's profile photo
Kandy Lopez
5 months ago
Just booked a space on the second floor. It was a little dusty but extremely clean. Jessica sweep and made sure everything was perfect for me. Fantastic staff! Very down to earth attentive and responsible. Would recommend to anyone. :)
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Kim Shand
5 months ago
Horrible! One star is pushing it. I guess if you don't do climate control storage you get crap. I would've gotten one but it wasn't available. It's FILTHY. Rat & pest droppings EVERYWHERE the ceilings are disgusting. Instillation falling everywhere. Had to throw away pretty much everything because it was dirty & it was only there for ONE WEEK! There was rat piss in my dresser! & the whole hallway smelled like piss. There's people living there! Pillows & blankets in the hallways. Just atrocious. Rats chewed through TWO of my plastic storage bins. You do not know how upset I am. Don't worry I have PLENTY of pictures. Saw that the company replied to another review & said the pest issues were under control...LIES. NEVER AGAIN!!!!
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Response from the owner - 5 months ago
Thank you for sharing your storage experience with us. We are unable to locate your account at this store. If you would be kind enough to contact our office we would be happy to discuss further the incidents you describe. Customers that have Property Protection with us may file a claim for damage. Please let us know how we may assist.
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John Barry
10 months ago
Terrible! Both elevators to my (2ND floor) unit are broken. I had to carry my belongings up the stairwell, 2 flights! This week still not fixed yet, once again carry items up a second time. Moving is stressful enough! This is unacceptable! Office is usually closed too, at least when I need assistance.
Response from the owner - 10 months ago
Thank you for sharing your recent storage experience. We apologize for the inconvenience. The lifts have been out of commission off and on. We are working as quickly as we can to remedy the situation and looking for a more permanent resolution. One elevator is now operational. Thank you for working with our DM to rectify the situation.
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Tim Sampson
a year ago
I reserved online, which was easy and quick. Within minutes I received a call to confirm and help with the move in process. Very impressed. Pros: The facility is nice. Prior to this, I was in a national chain facility, which was super nice, but kept getting more expensive...ridiculously expensive. So, for the much lower rates, this facility does the trick. They have a number of moving carts available, most of which are in good repair, not chained down, you don't have to leave your ID at the office to use them. Security system seems to be good. The young people working in the office were helpful and pleasant. Cons: What I didn't understand from the website is how the "lifts" work. Not elevators. Hadn't seen that before, but it's okay. What I don't like, at least in the building where my unit is, is that there is a steep rise from the ground floor to the lift, which makes it difficult to load the cart outside from your vehicle and push it into the lift. Otherwise, everything else is good...especially for the rental rates.
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Response from the owner - a year ago
Hi Tim, My name is Judy. Thanks for leaving a Google review for us sharing how impressed you are with the staff and the process for moving in. We are happy to hear our rates are much lower than some of our competitors. We will never lock up our carts so they are always available to you when you need them. I understand this building was built in the 50's which is why is has lifts instead of elevators (and it is something I have never seen before either). We appreciate you choosing iStorage Fort Lauderdale!

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