Jeff Moss - Manager, Service and Client Delivery
Metafore IT Solutions
I'm an experienced IT service professional, having spent 20 years in a variety of technical and managerial roles… both as a service vendor and customer, which has taught me the importance of “IT as a Service” providing benefits to businesses and business priorities. In 1999 I joined Metafore Technologies Inc. supporting the organization and their clientele in several leadership roles which I continue today as a Senior Leader and Client Delivery Manager responsible for coordinating, managing and leading a team of technical professionals who provide a wide range of services to Metafore’s SMB customer base.
I'm a qualified MCSE and throughout my management career have continued to not only update my management/service training and certifications, I continue to update and improve my technical understanding and aptitude within the IT Services business. This offers a better comprehension of IT and how it relates to fulfilling a business need.
A big believer in “Managed IT Services”, I'm a significant advocate in the shared service model and continue to champion further advancements within this field.
My mandate is to assist Canadian based SMB companies by providing quality IT solutions to real business needs by following a variety of best practices, ITIL methodologies and vendor solutions.