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Diziana Zendesk Themes (Experts)
Zendesk Help Center Templates, Themes, Plugins and more
Zendesk Help Center Templates, Themes, Plugins and more
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Self-service setup has never being an easy task. With Diziana, now it's just a "Matter of Minutes".
All you got to do is...
Prepare | Deploy | Publish
That's all Folks!!
"Let your users enjoy an amazing self-service user experience."
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When Billy Joel sang that, “It’s a matter of trust,”.
Diziana work closely with the customer to give what they want. Customer satisfaction is everything for us.
Here is something that comes from one of our customer.

""Working with you and the Diziana team has been a great experience. Easy to communicate with, responsive, and the quality of the work is fantastic!! We are looking forward to working with Diziana again in the future!"
Tyler Herriage - Business Solutionist - Fountain Forward
"
#zendesk   #customerservice   #customer_suuport  
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#Plugins‬   - Content Type Icon

Improve the usability of the help center by adding content type icon on the title of the help center articles. This helps your users initially know what the article contains, avoiding an extra step to open it and preview. Isn't it is Cool!!!
So whether the article has videos, images, downloadable links, an icon associated with the title makes it more understandable and presentable.
The plugin has named set of icons that are used to map with the content type of your help article with an icon file. An icon file is an image that is mapped with the labels on the article page. The supported image file formats are PNG.
For an e.g. suppose any of your user is looking at your help center content. With this plugin, he can find whether a particular article contains a downloadable file or have any videos in it just by looking at the icons on the article heading within a category/section list.

#zendesk   #customization   #apps   #helpcenter   #themes   #customer_support  
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Brand building has been a major exercise for all the companies since their inception. But Branding is not only to acquire business - it has an attitude of its own, an impact of its own... you can take control of your brand and turn it into what you want it to be. How?
Well this is where we come in "Team Diziana".
We have a team of experts who do their best to give what you want.Diziana brings a new revolution in the self service customer portal by letting you design a beautiful help centre for an awesome customer support, following all your branding guidelines.

Come Join the revolution!!!

Team Diziana
support@diziana.com

#Zendesk #customerservice #customerexperience #branding #Help_Center_Branding #CustomerPortal #SelfService 
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Meet Tom, Robert, and Jack “Our Support Technicians” !! We know that relationships are complicated but these three Musketeers makes
#CustomerRelationShip  ‬ , look like a Walk in the Park !!! haha!!
:P
In Diziana we have a culture of "One to One" ratio which gives that extra attention to the query that you have raised and the end result is always the same "Happy Customers"!!!
"Happy To Help"
#Zendesk   #customerservice   #CustomerSupport   #HappyToHelp   #CustomerOriented  
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We have given a brand new look to our online self-service customer portal.
Experience an awesome self service customer support !!

#Customer_support   #Zendesk   #SelfServive   #CustomThemes   #Branding  

- feeling excited.
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Five Relationship Rules with our customers.
# Date our customers. ;)
# Be the one to know what they like in their platter.
# Be a Batman, Superman and Spiderman for our customers.
# Be their Perfect Partner.
# Handle them with extreme care.
... and Never forget to Shake Hands !!

#Zendesk   #customerservice   #customercare  
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Featuring some of our Free Themes Customers for this week. They have used one of our free themes to improve their self-service support portal.
Thanks to them for using our product !!
- Team Diziana :)

#Zendesk   #HappyCustomers   #FreeThemes   #CustomThemes   #Zendesk_Customization  
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Featuring our Brand New Help Center Themes for your Self Service Portal -- > " Gimble" http://www.diziana.com/zendesk-technology-template-gimble.h… and " Drogo" http://www.diziana.com/zendesk-technology-help-center-drogo… - The Product is loaded and integrated with latest plugins and comes with free integration services.
A win win situation. Must Try!! - http://www.diziana.com

Cheers to Self Service and Customer support!!

#Zendesk   #CustomTheme   #BeautifulHelpCenters   #customerservice  
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We have got a cool feature now, and we named it as - "Predictive Search" this enhances the search mechanism of your existing Help Center.
When added to your HC, entering any keyword on the Search Bar, would bring/fetch all the relevant articles on the same page without redirecting users to another page.This means that the visitors to your HC will find what they are looking for, a lot more quicker and easier.
Happy Customization smile emoticon
and 
Cheers to Self Service !!

http://www.diziana.com/media/wysiwyg/images/new-images/diziana-hc-predictable-search.gif
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