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Better Business Bureau

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#‎Didyouknow‬ your ‪#‎BBB‬ in Dallas works with businesses to promote ‪#‎truthinadvertising‬? Learn more go.bbb.org/1guOd9H
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Are businesses you provide personal information to protecting against ‪#‎hacking‬ 2.0? That's what Money Magazine calls ‪#‎data‬ kidnapping to extort money to avoid embarrassment. ‪#‎BBB‬ offers a free toolkit for businesses, "Data Security Made Simpler" at
bbb.org/council/data-security-made-simpler/.
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BBB Serving Dallas and Northeast Texas sends out condolences to all those who loved Kipenzi. The little giraffe will surely be missed. #Kipenzi #DallasZoo
The Dallas Zoo announced Wednesday night that a baby giraffe died Tuesday night after an accident in its enclosure.
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Better Business Bureau

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Starting a project can be daunting -- getting started is easy with BBB's Request A Quote service. To get quotes from BBB Accredited Businesses in your neighborhood, start at dallas.app.bbb.org/connect. ‪#‎BBB‬ ‪#‎RequestAQuote‬ ‪#‎StartWithTrust
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If you own a ‪#‎timeshare‬, beware timeshare resale ‪#‎scams‬ claiming to have a buyer lined up but asking you to send money! Tip: you should never have to send money first when selling property, not for escrow or any other fee. go.bbb.org/1y8cNET ‪#‎BBB‬ More tips from ‪#‎FTC
BBB® reminds consumers to beware of companies claiming they can sell your timeshare if you pay them upfront. A local timeshare owner said they just signed on w
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From fake ‪#‎scholarship‬ lotteries to bogus student ‪#‎debt‬ relief plans and more, learn how ‪#‎scams‬ are aimed at ‪#‎millennials‬.
Scams don't just go after older people; millennials are scam targets too.
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Have them in circles
37 people
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Better Business Bureau

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Your Dallas ‪#‎BBB‬ will be at this event to help warn about ‪#‎scams‬ aimed at seniors "Financial Frauds & Scams: The Crime of the 21st Century," presented by Elder Living Safety Center. conta.cc/1UcEras
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It's not too early to plan your back to school shopping and watch for bargains! go.bbb.org/1I5rFoW ‪#‎BBB‬ ‪#‎backtoschool
BBB is offering tips for your back to school shopping.
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Scammers keep calling and posing as IRS, threatening consumers to send money. What to do if you get a call! ‪#‎BBB‬ ‪#‎IRS‬ ‪#‎scams
http://go.bbb.org/1h0mgXq
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I had 20 in 1 week! It's crazy! 
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“Eh... What's up, doc?", Happy 75th birthday, Bugs Bunny! You can find your very own gray hare wascally wabbit too. BBB recommends that you start your search at bbb.org/search to find pet related businesses you can trust. While there, find a BBB Accredited baker and celebrate our favorite rabbit with some delicious carrot cake. #BBB #BugsBunny
The "wascally wabbit" made his debut in the 1940 short, "A Wild Hare," and has triumphed over hunters, ducks and other antagonists ever since
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There are so many ways to pay now -- cash, ‪#‎credit‬, ‪#‎debit‬, ‪#‎smartphone‬ -- which is best for you? Here are some tips to help you choose. ‪#‎BBB
In days gone by, the biggest decision you had to make when checking out at a store was paper or plastic. Now there are so many alternatives for paying, it’s hard to know what’s best for you. Cost, convenience, discounts, bonuses and security concerns are all important considerations.
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Rogue hotel booking sites -- a growing problem. See go.bbb.org/1IiW5VX
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Contact Information
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1601 Elm St Suite 1600 Dallas, TX 75201
1601 Elm Street Suite 1600USTexasDallas75201
(214) 220-2000bbb.org
Non-Profit Organization, Information BureauToday 8:00 am – 5:00 pm
Monday 8:00 am – 5:00 pmTuesday 8:00 am – 5:00 pmWednesday 8:00 am – 5:00 pmThursday 8:00 am – 5:00 pmFriday 8:00 am – 5:00 pmSaturday ClosedSunday Closed
BBB serving Dallas and Northeast Texas is an independent, non-profit, business supported organization working for trust in the marketplace 13 counties in Northeast Texas.

BBB helps consumers find businesses to trust. BBB offers business reviews, consumer and business tips and alerts, and customer complaint processing. BBB works for truth in advertising through its advertising review program.
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"Plus & the links for SEO have added value to my business website."
"North Texas Duct Cleaning has been with the BBB for two years now."
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People
Have them in circles
37 people
SiteJabber's profile photo
Antonio Franco Camandaroba's profile photo
Samuel Lamplighter's profile photo
Grady Pilkinton (Grady James Dio)'s profile photo
BBB Serving Southern Alberta & East Kootenay's profile photo
Yes Seo's profile photo
The Vendor Guide's profile photo
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All reviews
Craig Kasprzycki
5 months ago
We have been very pleased with the level of service and support that we have received from the Better Business Bureau in regards to setting up our account. Our representative, Brian Reagan has been extremely helpful in providing us an outstanding level of customer service. His knowledge of the search engines and tenure of the business has proven to be a huge asset to helping us get up and running. We look forward to watching our business grow and seeing the return of our investment.
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Pamela Dibbles
4 months ago
This is a terrible business and the customer service is horrible. I had to wait for someone to take my order. I asked the lady the differences in the strawberries and she replied she didn't know. I asked for my receipt at the end of the order and the lady just left me standing there looking bewildered. I'm not sure if they prefer to have blacks not visit their establishment or if this is just their demeanor. There were a few people that came in before me that they didn't acknowledge either. I hate to throw the race card, but I have received bad service every time I have visited. I guess this was my queue to not come back.
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Response from the owner - 4 months ago
If you would like to file a customer complaint about your experience with the business, you can do that on the BBB website. Start at www.bbb.org/file-a-complaint.
Zachary Gibson
6 months ago
I have never had a complaint for my company with the BBB until recently. I was very concerned because the complaintant "lied" and said I stole pieces of her bed when she refused any payment or settlement of payment on work we did for her. Since she lied and said I stole items from her (pieces to her bed that I refused to put on her bed without payment) I wanted to talk with someone to see how I should approach this subject and do the "right thing" on an open forum that the BBB uses. When the customer said I was stealing her pieces and would call the police I said please do and I will wait outside. She even told me I could not leave her house and I said I will wait for the police outside. The police on arrival told her clearly that this was a civil matter and not theft! I was very concerned and upset about this obvious mistruth being placed on an Open Forum for all to read and wanted to speak to someone with the BBB Dallas as to how to approach the subject in my reply in a fair and responsible way. Each day gets closer to the "deadline" the BBB places on a Businesses' response. I called last week and left a messages and recording said someone would be back with me by 3PM. I left a message again on Monday, Three on Tuesday and another today for Mrs. Jeanette Reynolds who I was told is the manager of the department. I did receive one call back message on Tuesday and the number they left puts you into the same insane spid to leave your number and someone will call back before 3PM. What no number of a real person to call back????? THIS IS THE COMPANY THAT IS SUPPOSED TO ASSIST, HELP and PROTECT YOU! I have had the BBB call me in the past saying they wanted me to join as they were "concerned" about our BBB listing and feedback!!! What listing and feedback? There was none and this is the first and where are they now??? If I was a "paid" member would I receive the same service? Who knows? But I think I have to agree with others and sadly so. I always thought the BBB was and upstanding institiution and necessary. They have a lot to prove to me now. I will turn in my response to the complaint without their assitance and hope if you or I ever need them again they will be more responsive and forthright.
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R Shafik
7 months ago
Customer service personal are horrible, won't return any phone calls. The complaint department is shady and rates non member companies unfairly and badly to force them to pay and join the BBB. Verify it by comparing any BBB member company with many complaints and a non BBB member company with one or two complaints, you will see that the member company receives a A rating and the the other company is badly rated just because they are not members. This is a double standards and the state should take a roll in protecting small business owners from this company.
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Response from the owner - 6 months ago
No business can achieve a higher BBB rating by becoming accredited – in fact, it’s the other way around. A business must have at least a B rating to apply for accreditation. If a business has a rating below B, it may choose to address the factors bringing the rating down, such as resolving customer complaints. Once a B rating or higher is achieved, a business may choose to apply for accreditation. BBB ratings are based on several factors, including what complaints are about (if any) and how those complaints are handled, but BBB accreditation is not a factor in the rating. For more on BBB ratings, see: http://www.bbb.org/council/overview-of-bbb-grade/ For BBB accreditation standards, see: http://www.bbb.org/dallas/for-businesses/about-bbb-accreditation/bbb-code-of-business-practices-bbb-accreditation-standards/ If you have questions about the rating of a particular business, please contact us at info@dallas.bbb.org.
ricky williams
3 months ago
I PARTNERED UP WITH THIS LADY A YEAR AGO AND OUR BUSINESS AND PERSONAL RELATIONSHIP RUINED MY MARRAIGE...I WANT TO ENCOURAGE EVERYONE TO TRY ANT OTHER HAIR COMPANY THEN THIS...U CAN GO TO ALIEXSPRESS AND PURCHASE THE SAME QUALITY HAIR FOR PENNIES ON THE DOLLAR....DO NOT BUY RUNWAYRICHES HAIR
Response from the owner - 3 months ago
To file a complaint with BBB, please start at bbb.org/complaints. BBB will send your complaint to the business and ask for an answer, then BBB will check back with you to see if it's resolved.
Tom Stuart
2 months ago
I felt I was quite harsh so I would like to amend my comment. I did have an issue and it was handled. The BBB did contact me and handled my complaint promptly once it was found in their system. One thing I would like to comment on is instead of just telling someone in such a matter of fact way, it would of been helpful to explain why things have to be done a certain way ( i.e. "It is policy we have to have it in writing" or something to that effect). Thanks to the BBB for their assistance.
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Response from the owner - 3 months ago
Thanks for contacting BBB. We're sorry to hear you had difficulties filing the complaint online. You are welcome to either try again online, or send a complaint by letter or fax. If you'd like to try again online, you might try a different browser and start at bbb.org/complaints. To send by letter or fax, please send a one or two page letter with the business name and address, your name and address, a description of the problem and a statement of what you think is fair for the business to do. You can mail to: BBB, 1601 Elm Street, Suite 1600, Dallas, TX 75201, or fax to 214-740-0321. You're welcome to contact our complaint department at complaints@dallas.bbb.org with any questions.
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The MetroTech Network
5 months ago
Joining The #BBB is the single, most intelligent, beneficial & profitable thing we've ever done to grow our business with quality customers. We recommend all #smallbusiness owners try it & see.
Clark N
6 months ago
I've only ever filed a complaint against online vendors because that's where I do the bulk of my shopping. As soon as I file a complaint, sellers suddenly return my emails and phone calls and my business continues as it should. I'm unsure how they handle local businesses but if you have trouble with an online vendor, look to the BBB.