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Houston Marriott South at Hobby Airport
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9100 Gulf Fwy Houston, TX 77017
9100 Gulf FreewayUSTexasHouston77017
(713) 943-7979marriott.com
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Discover the Lone Star State during your stay at Houston Marriott South at Hobby Airport. Our Houston Hobby Airport hotel’s 287 deluxe guest rooms offer 32-inch plasma TVs, HD programming, digital med
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3-star hotel
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Review Summary
3.6
47 reviews
5 star
23 reviews
4 star
5 reviews
3 star
6 reviews
2 star
5 reviews
1 star
8 reviews
Contemporary hotel with free parking & airport shuttle, plus a restaurant, a Starbucks & a pool.- Google
"Concierge lounge was nice as well as staffed with a nice attendant."
"Motel like, hotel restaurant is over priced for what they provide."
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Xavier Horton's profile photo
Xavier Horton
a month ago
I'll start with the positives. The room is nice. Very comfortable. Concierge lounge was nice as well as staffed with a nice attendant. Very nice front desk team. Now for the negative. As a hotel near an airport that I assume sees a lot of business travel traffic this hotel is not very technology forward. All of the rooms are equipped with these archaic remote jack packs to allow you to hook external electronics to the TV for "ease" of use. My wife and I called down to the front desk to get an explanation of how to get the TV set up appropriately and the front desk staff had no idea what we were talking about. Finally, we were able to talk to an engineer only to find out that the TV was too old use anything that has an HDMI output. He did do us a solid and say he would check on rooms that may be available that would have a more up to date TV. After talking with staff, we were moved to a room we thought would address the technical failures of the other. We arrived to find that the remote jack pack was completely unhooked from the TV. No big deal, as I rather not deal with it to hook up a simple Roku streaming stick. The tv actually had the necessary HDMI inputs, but because of some weird configuration all of the buttons with the exception of power and volume are disabled which meant we could not change the tv input. We've grown tired of calling down to front desk to talk with engineers so we are chalking this one up as a loss. Really disappointing considering we wanted to relax and catch up on some Hulu and Netflix while on vacation. Thumbs up on service, thumbs down on the tech.
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Nicholas Sly
3 months ago
Great price but the service at the bar was a bit lacking. WiFi was also not included, but if considered with the price for the room, still not terrible. Pretty nice building and comfortable room.
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Steven Shortridge
7 months ago
I am a huge fan of Marriott hotels and have always had a pleasant experience. This stay was not pleasant at all. Although minuscule in the grand scheme of life when I requested my room I specifically asked for a king size bed for my wife and I. We got two queens. I went to the desk and asked for a king and was lectured on how to set my rewards up to get what I want. When I told the lady I had already done that and that I did request the king (which she acknowledged) she told me "no, actually you didn't". Anyway, there were king bedrooms available and we were moved. Why we didn't get one in the first place is baffling. Secondly when ordering room service and requesting coffee with creamer we didn't get the creamer. No big deal. Once I called down to ask for creamer I got nothing but attitude and was ridiculed for not asking for some when the waiter was up here. Like I said, very minuscule but totally not up to standards on customer support for a Marriott.
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Karen Carter
6 months ago
We have been staying there for a week now. Only 1 elevator is working.I killed a roach in my room and have a continuous water drip from the ceiling mounted AC unit. The pool has a sheen/foam on the surface for several days. On one of the days, my room received no housekeeping until I complained at 730 pm. On the bright side, the staff is very nice, the food is good... but service is slow in the restaurant and bar.
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Freddy Schultz
3 weeks ago
Hotel was nice a clean. I was a little shocked at the price jump. I had looked online the day before and price was $139. When I arrived the price per night was $199. This does not even include breakfast. Beds where soft and staff was very nice
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Orlando Green
a month ago
We were sent here after our flight got cancelled and the staff was amazing. They made our unexpected stay very pleasant. I'll definitely look them up if I need to stay in the area again.
Chris Redmond
2 months ago
Service was amazing, room was immaculate, the restaurant has some amazing burgers and is conveniently located. All around awesome experience
Karin Jarlstedt
9 months ago
DON'T STAY HERE! Don't be fooled by people's reviews of this hotel. It may have been nice 3 years ago but that's not the case any longer. Also, on the Marriott homepage it's listed as 4 stars - but Marriott moderate who post on their site - so i think most of them are lies. Stayed at this hotel with a large group. Some of us found small curly hairs in our beds upon check-in and others had cockroaches. Almost everyone in the group companied of the musty mildewy smell that is covered up with HEAVY floral smell air freshener. The hotel seems understaffed - they checked one of us into a room that had not been cleaned (this was after 10PM) and then could not change the room for another 2 hours since the only person who knew how to do that was on a shuttle run...
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