Harry's Shoes for Kids
Shoe Store
Today 10:00 AM – 6:45 PM
Contact Information
2315 Broadway New York, NY 10024
2315 BroadwayUSNew YorkNew York10024
Shoe StoreToday 10:00 AM – 6:45 PM
Saturday 10:00 AM – 6:45 PMSunday 11:00 AM – 6:00 PMMonday 10:00 AM – 7:45 PMTuesday 10:00 AM – 6:45 PMWednesday 10:00 AM – 6:45 PMThursday 10:00 AM – 7:45 PMFriday 10:00 AM – 6:45 PM
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Review Summary
21 reviews
5 star
5 reviews
4 star
No reviews
3 star
3 reviews
2 star
2 reviews
1 star
11 reviews
Longtime local shoe store featuring a large selection of children's sneakers, sandals & boots.- Google
"They have a wonderful selection of shoes, but the customer service is terrible!"
"Why take a store credit if they dont have anything in stock for him."
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All reviews
Sima Maline's profile photo
Sima Maline
a month ago
We took my son there yesterday. They fit him for shoes. They only had about 3 different pairs to choose from for his size and said if I had come earlier in the season they would have had more... (Don't you go when your kid grows out of their current shoes?????) We ended up buying a pair of shoes and these arch insoles they insisted that he needed. Cost $99 after everything. I expected to spend around that so that was not what bothered me. We left and went to Central Park. About 2 hours after we bought the shoes, my son was complaining of pain. I took off the shoes to find that they left a horrible mark on the bone on top of his foot. I called this morning and said I wanted to return them. They refuse to take them back, they would only do a store credit... I don't want a store credit as I spent almost 2 hours in the store yesterday and ended up with the pair we ended up with because they didnt have anything else for him. Why take a store credit if they dont have anything in stock for him. He needs shoes now and I will need to take him somewhere else. I asked around and some friends told me to bring the shoes back to the store and then dispute the charge on my card. I did so. In the process, my card company calls the store to try and work things out. The store manager (who happened to fit my son for the shoes) tells them that he thinks we came in to buy the shoes just for him to wear to an event so that we can return it after... Seriously????????????? What event?????? I live in the heights and shlepping to the UWS just to have to go back the next day to return shoes is not how I want to spend my time. I work full time. I dont have the time for that kind of thing. I am annoyed about his attitude, about them not willing to take back a pair that was worn for a mere 2 hours. This was my very first experience there... Was trying to go there as the place I have gone previously is all the way in Rockland County and I did NOT want to spend the time going there... But they think I have the time to simply buy shoes for my son to wear to an "event" then come back and return them????????? I feel bad disputing the charge but they do not have anything for him for right now and he needs shoes. I am sending my husband back into the store with the shoes and insoles in the boxes they came in and he will give it back to them and then we will dispute the charge. Just so frustrated. Should have just gone to Rockland to begin with. So much for trying a new place.
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Lisa Steiman's profile photo
Lisa Steiman
3 years ago
Harry's has a wide variety of all brands. It's a busy store, so you have to deal with a lot of chaos, but it comes more from the customers. I go there for my children and for myself. Great boot selection.
Billy Matkovich's profile photo
Billy Matkovich
3 years ago
Rude store manager. Wouldn't exchange shoes which didn't fit. Would never buy from here again.
A Google User
3 years ago
Online store....don't waste your money here. Their system doesn't correctly show whether or not they have the item in stock. I placed an order only to get a reply 2 days later that the item was on back order for up to 2 weeks. Two weeks later I got a simple "sorry your order has been canceled", informing me that the item was no longer available in the size I had ordered. I ordered and received the item from Zappos with no issues at all. Don't wast your time (or money) with this kind of operation. If you are ordering online go with someone that knows how to do ecommerce. Definitely not theses guys!
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Diana DMW
2 months ago
The selection is good and the prices are reasonable. However, a lot depends on who is helping you. There ia a older man who is really patient and funny with the kids and kind with the parents, but the women are rude, rude, rude.
Gerald McNulty
3 years ago
Went into the store to buy shoelaces after mine broke. I showed them the old shoelace, gave them the measurement and they sold me a pair of laces without packaging and told me it was the same size. When I tried to put them in the shoes, the size was wrong. What sort of a shoe store is unable to sell laces correctly?
A Google User
5 years ago
Despite the other reviews on the page, I can say, without a doubt, that I would buy my shoes from Harry's again and feel good about it. I was graciously served by Tamika, who was friendly, honest, helpful+++ and she effortlessly suggested other shoes that I might like - which were perfect! PLUS she helped me find shoes on sale and was able to give sound comparative advice on comfort and durability between the myriad of shoes in the store. A shoe shopping experience doesn't get any better than this. I bought three pairs!
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A Google User
5 years ago
I have seen a ton of terrible reviews for Harry's on this site, and so almost didn't go. I decided that it is after all a New York institution so let's give it a whirl. I had an almost transcendent experience at Harry's. I went to ask the sales-person if they had my size (I have a very wide foot) and before I could even tell him the size he said yes we'll have it, and insisted on measuring my foot anyway. It turned out I have been wearing the wrong size for years! He left came back with the shoes in the perfect size, at an amazing discount and they were comfortable dress shoes. This pleasant process took around 15 mins. So I would definitely recommend Harry's. Their staff is courteous and knowledgeable and their stock of sizes is unparalleled. Great service, great price, couldn't have asked for a better transaction.
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