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Bill Scott
1,528 followers
1,528 followers
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Moving Onward
Something recently occurred with my computer which lead me to shutting down this blog for a short time. After this mishap occurred I was left feeling super discouraged and confused. I thought what I was doing was in God's will, so why were things happening ...

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Yesterday's new device/display announcements. Today's multi-device design challenges. 
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This is way cool. GirlsMakeGames is a 3 week summer camp for girls 11-14 to learn the art of game design and development. They start off in Stencyl and then move to Unity3d. The winning team (across all the cities) gets a kickstarter campaign to launch their game. I signed up my daughter Elizabeth for the Mountain View camp (but they are in at least a dozen cities). 

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We just realeased the Bootstrap Accessibility Plugin: Making the Popular Web Framework Better | PayPal Engineering Blog bit.ly/1d79nkG

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Using Trello for helping us manage recruiting top talent. http://www.looksgoodworkswell.com/using-trello-for-candidate-tracking/

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Take a look at our new tutorial covering initial Node.js configuration in WebStorm.

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This is a great example of why storytelling is so important.

You tell a story to keep the attention of your audience.  You elicit an emotion to get them to retain what you wanted them to learn.

This short video does this very well--it tells a story and elicits a strong emotion at the end.  Well done.

Striking Speeding Commercial from New Zealand!

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Design trend in software and app user interfaces "Cards: The Next Paradigm?" http://bit.ly/1mc45cE (echouser.com)

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Bill Scott commented on a post on Blogger.
They have both a live chat & phone number. The phone number has been around a long time (I worked there from 2007-2011. We took customer service seriously. Except for the poorly conceived qwikster debacle, netflix was usually just ahead of amazon as #1 in customer service. Our policy was to refund that amount on the cancellation. And if I recall they would normally credit you anyway. Since I don't work there anymore, I am not defending them, I am just clarifying your misunderstanding.

In fact I googled for netflix call center and got: https://contactus.netflix.com/help. At the bottom of the page is a live chat & phone number. both promise < 1 minute response. A lot less time than it took you to write this post.

It's interesting, having worked in companies like Yahoo, Netflix, PayPal, etc. A lot of evil is attributed to a company, when in fact the companies that I worked for were filled with people who would go out of their way to help a customer like you.

I would certainly call or do a chat and say you are very frustrated after all these years and the least they can do is refund the rest of your month. If they don't do it, I would be shocked. And if I can always ping my friends there to make it happen.

Cheers.
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