Proof (if need be) that we no longer need to speak to real people anymore.
As 2016 dawns, there’s a sense in Silicon Valley that the decades-old fantasy of a true digital assistant is due to roar back into the mainstream. If the trend in past years has been assistants powered by voice — Siri, Alexa, Cortana — in 2016 the focus is shifting to text. And if the bots come, as industry insiders are betting they will, there will be casualties.
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