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Crowne Plaza Lombard Downers Grove
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1250 Roosevelt Rd Glen Ellyn, IL 60137
1250 Roosevelt RoadUSIllinoisGlen Ellyn60137
(630) 629-6000ihg.com
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Official site of Crowne Plaza Lombard Downers Grove - read guest reviews, view photos, and get the Best Price Guarantee.
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3-star hotel
$103
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Booking links sponsored. $114 incl taxes & fees
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Review Summary
3.8
19 reviews
5 star
10 reviews
4 star
2 reviews
3 star
3 reviews
2 star
No reviews
1 star
4 reviews
Classically decorated rooms & suites, plus an indoor pool, a gym & a laid-back bar/restaurant.- Google
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Tatiana Daniels's profile photo
Tatiana Daniels
a week ago
I got bit in my eye by a bug at this hotel and woke up , my eye was swollen shut . I went to the front desk to ask if there were any bug complaints recently , they told me no. The lady seen my eye and was very concerned she gave me a free breakfast pass . When breakfast was supposed to already be included . But this puts the icing on the cake . When I first arrived a man who checked me in gave me bad attitude because I'm young ( 21 ) he said . Well you just made it cause you can't stay here if you're under 21 .. How is that relevant ? I don't know !! But then I asked him could I get a single bed instead of double because I didn't need to beds he told me they only had 2 bed rooms in that hotel ( a lie ! ) it's a nice hotel don't get me wrong they just have bad customer service ! That man at the front desk is very rude . Everyone else was ok but they need to do better at making sure their PAYING guests are satisfied . No matter the age or color of skin I'm just saying . I would never recommend this hotel to anyone
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Kevin Frazier
a year ago
I love everything about this hotel. Jodie and Cassie at the front desk made me feel welcome and went out of their way to help me with anything I needed or had a question about. Rooms are well cleaned and cared for. This is the only hotel I would go to if I was in the area again. Highly recommend. Breakfast is great. The pool and work out room are stunning.
Gabe Gunder
a year ago
Had to stay at this hotel for roughly 9 weeks and I had a great time. Jodie at the front desk, Alex and Kat at the bar made it a great experience. The only negative I could say is the people that were handling the happy hour were snobby and I don't know why.
Aileen Blount'e
4 years ago
Had a great stay at the Crowne Plaza Glen Ellyn Lombard. Beautiful rooms, felt like a downtown boutique hotel. Great service and fantastic pool. I recommend grabbing lunch at the onsite restaurant Glen Prairie.
Rick Villela's profile photo
Rick Villela
11 months ago
Excels in some areas fails in others. I really needed a 3.5 star option. I mostly like this hotel but would love to see it improve. I've stayed here a few time now so I think I can say that I know what to expect. Hotel has a trendy, "boutique" feel. Great choice of colors and decor. Rooms are small but comfortable, bathrooms can be pretty tight. This is silly, but they knocked it out if the park in the aroma department. Toiletries all smell great and the little aromatherapy kit is actually quite nice. I've long stopped raiding hotel toiletries during my travel but if I don't bring the Plaza stuff home I usually get the evil eye from the spouse. Beds are super comfortable. I would say almost as good as Westin or HGI beds. Staff is always nice and pool area is beautiful (if you care about that). I'd prefer to have a nice Gym which this hotel doesn't have. It's got the basics. But only the basics. The included breakfast is OK. But just so. Room was clean but it's the details that get me. Lamp shades had holes in them and wall had some random blue paint. Not sure if it was trying to patch some damage. If it was, they got the color way wrong. And it's the little details that start to add up. When you look past the lipstick you stay to see than the hotel is really just an old Inn that was renovated with a cool facade. The metal door frames, strangely placed elevators and low ceilings tell you this place had a much less stellar past. All that being said, this will probably still be my home during travel to the Lombard/Downers Grove area.
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Chuck Tanner's profile photo
Chuck Tanner
a year ago
If I have furniture reps coming into town, this is the place I recommend. Clean, close to the expressway, best you are going to get in Lombard. Price isn't bad and if you want some decent food there's a lot around. Not far from Oakbrook Mall.
Madeline Hirsch
2 years ago
Due to a kitchen fire we needed to stay here while our house was remodeled over christmas break to our dismay. They were very accommodating and even allowed us to make our traditional christmas cookies in the restaurant's kitchen.
Heather Jackson
2 years ago
Wonderful staff and great restaurant!

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