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Mike's Bikes of Berkeley
Bicycle Shop
Today 11AM–8PM
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2161 University Ave Berkeley, CA 94704
2161 University AvenueUSCaliforniaBerkeley94704
Bicycle Shop, Bicycle Repair ShopToday 11AM–8PM
Tuesday 11AM–8PMWednesday 11AM–8PMThursday 11AM–8PMFriday 11AM–8PMSaturday 10AM–6PMSunday 10AM–6PMMonday 11AM–8PM
Berkeley's favorite bike shop is located at 2161 University Ave - huge selection of Specialized.
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Review Summary
37 reviews
5 star
22 reviews
4 star
5 reviews
3 star
1 review
2 star
3 reviews
1 star
6 reviews
"The sales staff was very helpful without being pushy."
"The service department apparently unfamiliar with basic bike tools!"
"Great customer service, but way overpriced."
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Scott G Clifford
a month ago
I want to quickly relay some positive feedback I have from a recent series of transaction with Mike's Bikes in Berkeley. We were in the market for a road bike for my wife so we dropped into Mikes a few Tuesday afternoons ago. After going through over an hour of testing on 6 different bikes, Mike Brunelle helped us zero in on a bike that my wife loved and was within our budget. It was great that they has such a selection of options all built up and ready to go. Mike was very relaxed and exerted no pressure to push up our budget at any time. She ended up leaving with a Specialized Roubaix SL4 at $150 off the list price... this was there advertised price, so there was no haggling involved. Fast forward a few weeks. I noticed that Specialized starting running a spring sale on their bikes which ended up dropping the list price on the bike by $400. My wife wanted to go back in anyway to check on a couple fit adjustments, so I asked her to mention that price drop. They were super cool about it and offered to refund the difference in the price we paid to the new advertised price. They didn't have to, and that money will come out of Mike's commission, but they did it anyway. Awesome. While she was riding home from the shop that day, the front shifter failed. She had fallen over (getting used to riding clipped in) and had banged the shifter up a bit previously. She brought it back in and they offered to replace it at no cost after calling Shimano directly for us. I asked her to upgrade to 105 shifters (from the stock Tiagra) which was about a $25 difference, and they offered to do that at no cost as well. Since most of this doesn't seem to be specified in any of their policies, I can't guarantee that you would experience the same thing if you buy a bike there, but I just felt compelled to share the story or being satisfied with this shop. Happy riding!
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Evan Geer
in the last week
Friendly, knowledge staff and good selection of Specialized and Santa Cruz bikes. Also their five year maintenance plan is a pretty good deal.
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Brandon Berookhim
5 months ago
they have a very nice and helpful staff. they truly care about bikes and were quick to help. Ray was especially kind
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Ed Horst
in the last week
Very helpful with all our mountain bike maintenance.
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Andrea Dawes
6 months ago
The service department apparently unfamiliar with basic bike tools! I took my totally functioning bike in, other than the fact that we were having trouble tightening the seat in place. They looked at it for 3 minutes and deemed it unfixable! Done! Refusing to accept this ridiculous sounding prognosis, we headed to the Missing link bike co-op where a lovely man had the novel idea of using a thread chaser to clean out grit that had collected in the screw grooves. 10 minutes and $15 later, voila! Good as new. Mikes bikes, never again.
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Brad Hampton
8 months ago
I needed a specific part (a front derailleur), and I called with both the description AND the exact part number. Guy said they had plenty of them, so I drove 25 minutes to get there, and was given the wrong part. Upon noticing, I returned, and they didn't have the right one after all... Everyone was nice, and sort-of apologetic ("uh, sorry dude."). Said it would take a week if I wanted to order it, and didn't make any attempt to make it right. So, I ordered on-line from a place in SoCal, and had the exact part I needed in two days for 20% less (including tax and shipping). Sorry, dudes, but my time and hard-earned money are going elsewhere from now on.
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Richard Lossing
10 months ago
Terrible service department. Unfortunately, I bought a service contract with my bike. In 3 years it has never been properly serviced, ALWAYS requiring a return visit. A broken spoke replacement resulted in a flat tire the next morning, a holiday. Need to now have them replace the tube that they flattened.
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Ryan Evans
8 months ago
Terrible customer service at Berkeley store today. Recommend sending your youngsters through Sales 101 to understand why they're on payroll.