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Orange County National Golf Center and Lodge
Golf Resort
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16301 Phil Ritson Way Winter Garden, FL 34787
16301 Phil Ritson WayUSFloridaWinter Garden34787
Golf Resort, Golf Course
Golf Resort
Golf Course
Golf Shop
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3-star hotel
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Review Summary
29 reviews
5 star
18 reviews
4 star
3 reviews
3 star
2 reviews
2 star
4 reviews
1 star
2 reviews
Golf resort offering functional lodging with free perks such as parking, Wi-Fi & club storage.- Google
"Golf course (crooked cat) is in great shape."
"Panther Lake is the more difficult but Crooked Cat is more fun to play."
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All reviews
Conor Delaney
3 months ago
The manager, I think his name was Toby, was very disrespectful to his staff at the bar. He told his bartender that she was over pouring the drinks... right in front of about 5 customers. He told her "you may not care but the ones here that are looking at the bottom line do... you know better." She was young and he definitely was intimidating in his size compared to hers... I would never talk to my staff like that, certainly not in front of other customers. He had no business etiquette whatsoever... hence why he will peak in life as a county golf course manager. I would encourage you to talk to your bartenders father in the same way you talked to her. See how that goes. A public course and they insisted on golf shirts instead of a Ralph Lauren tee shirt. Mind you it was 5pm on a 100+ degree day... and this certainly wasn't Augusta. I jokingly said I would go back to the tee shirt after I teed off. He then communicated to the starter to deliberately watch our round to make sure I didn't switch. For a county course that thinks they are Augusta, maybe you can swing a club house instead of me changing in your parking lot. They lost our golf now reservation and the guy behind the counter was about as helpful as the box of golf tees next to his register. We got there early but by the time I witnessed his harassment of his staff, the go around with the golf shirt, and the sloppiness of the tee time we tee'd off 40 mins late. I won't be back! I wont e man treats women at his course. As a father I was appaulled.
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Justin Torbert
a month ago
Golf course (crooked cat) is in great shape. Always a great time playing here!
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Sand Hill
10 months ago
negative customer service. they want all your personal information. in case you break the golf car. this is for the 9 holes.
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James McCracken
a year ago
On the plane home to VA from a weekend at OCN. This place is awesome! I did a 2-day school with the head teaching pro, Tom Coman. Great, young coach! He helped me a ton! Not sure about the people griping about customer service; I found this to be a strong suit at OCN. Their bag boys wear vests with FIT on the back, which means First Impression Team. This sums up their approach! Great pro shop, too! My only complaint is no pool, but sounds like they're trying to get one. Will definitely go back!
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Thomas Chalifoux
2 months ago
For such a beautiful golf course the management really is really poor. Being very hot particularly in the summer heat, there is no water on the course for golfers to drink. At one time the previous management provide two bottles of water, but there are no water iglos available. They also bring the cart girl later in the day, so when she does arrive we already payed 9 holes. In addition I have purchased several thousand dollars of clothing from the golf shop. One on the shirts I purchase was clearly diffective, but they were unwilling to make it right. Guess what they can forget getting any more of my business.
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Chuck Smith
a year ago
Please note that this review has to do with two specific instances of a lack of customer service rather than the courses themselves...which are quite nice. On October 28th, 2014 a friend and I played Crooked Cat after making a tee time earlier in the week. We were teamed with another golfer for our 9:54 tee time. We quickly found that we would not be teeing off at 9:54 because of earlier morning fog (according to the starter). We teed off at 10:25 after learning that we would be the first group behind the end of a mini-tour tournament. Our time on the course was 5 hours and 30 minutes. We tried to voice our concerns (such as we should have been told when we made the tee time that we would be behind a tournament). This initially fell on deaf ears of the pro shop staff who offered an apology. To his credit, Jason from the pro shop later came to the restaurant and obtained our names and contact info and said someone would contact us. I had already gone online and requested someone to contact me. The online response was that someone would contact us "momentarily." I could understand one incident of this incredibly slow play, BUT three weeks before this, my wife and I played Crooked Cat which was WAY overbooked because there was a tournament going on at Panther Lake. Our tee time that day was 2:33. We left the course at 6:41...still not playing #16-18! This event coupled with the first event is the reason I wished to speak with someone. We waited until Monday, November 3 (after not hearing from anyone at OCN. I called and was told I needed to speak with "Toby" and was given his voicemail after being told he was on his line. I left my name and contact info and a short account of our concern and requested to be contacted. It is now, November 6 at 3:45 p.m. and I still have heard nothing from OCN. The lack of response is unacceptable, hence the poor review. Will I return to OCN to play...perhaps. Should they inform you of course conditions that may dramatically increase playing time? Probably. Should they respond to someone who wishes to speak about a concern? ABSOULUTELY. Bad form, OCN!
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a year ago
Worked there its a good place to golf if ur in the right staffs hands otherwise selfish place. The lodge is a mad house. Idiots working there no common sense or leadership. Its a play it by air company. Food is disgusting. No appreciation for staff. Great work experience meeting ppl otherwise will close down soon when owners realize not worth the hassel.
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Matthew Papa
a week ago
Great golf