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Bill Morgan
Works at ConocoPhillips
Attended Cameron University
Lives in Wilds of New Mexico
132 followers|369,082 views
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Bill Morgan

Discussion  - 
 
Astonishing technology news! In spite of the complicated and dangerous scientific obstacles stopping the hard working experts at Samsung from fixing the problems caused by the recent OS upgrade, it turns out it does not prevent at least on lower quality Bluetooth keyboard (made by some other hard working experts somewhere and sold by Newstyle) from working just fine.

How do they do it?

I am still sure Samsung is pulling out all the stops for their part of this fix because they don't even have time to answer their email and the tech support phone people don't have any new information. They couldn't possibly be stonewalling customers who purchased their most expensive flagship tablet, so they must be concentrating all of their efforts into saving the world from Logitech... or whatever.

I don't really like this keyboard. It's very generic, and just barely seems to be designed or modified for tablets. No idea about battery life or any of that. I can say that it is okay as a stand-in, and it looks like some of the special keys might have something to do with Android tablets... but the most amazing thing is this;

After pairing it with the tablet and connecting, when you press the keys they actually Do stuff. They type, for example. This is something that has been beyond the capacity of my Note Pro 12.2 for going on three weeks.

Given the build quality and the complete lack of branding on the keyboard or the instructions, I'm guessing this is a totally generic product made somewhere in Asia, rebranded and packaged by Newstyle. Cost me $25.00. I can't really tell where it came from or who actually built the thing, but I'd like to thank them. There is a lot about it I don't like, but it types...even on a Samsung Galaxy Note Pro 12.2 AFTER the 🍭 upgrade. It's apparently aimed at the Japanese market, given the little emoticon thingy it puts on the screen when I type the name of the Android OS upgrade.

Whatever. It types. You hang in there, Samsung.
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Bill Morgan's profile photoDan Trevino's profile photo
3 comments
 
Lol. Love the instructions. Thanks! 
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Bill Morgan

Discussion  - 
 
For what it's worth, I just responded to my weekly email from Logitech with a request for real information.  I suggested a public statement (or something... anything) to goad Samsung into action.

That's really one more than I intended.  I'm too disgusted with Samsung's handling of the upgrade and with their amazing lack of response to care much any more.   I'll just go quietly and pine for the days when I was a customer rather than a market segment.

If I get a response, and it's informative or entertaining, I'll post it.  Either way, this all goes into my "Sadder but Wiser" file.
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Artur Tomusiak's profile photoBill Morgan's profile photo
3 comments
 
Never mind. I did get a message from Samsung support, I did respond, and I got a reply expressing horror and surprise. The message said the surprising and horrifying situation would be referred to the technical department right away.

That's it so far.

I ordered a newstyle keyboard rumored to work on the note 12.2 after the update. It is supposed to arrive by Thursday. With any luck, this will help everyone else by causing Samsung to unscrew their debacle by then, if Murphys law is in effect.

Samsung doesn't appear to be in a huge hurry to acknowledge the problem, let alone to take any action. If this $25.00 fix for MY problem works at all, I'm no longer in a hurry, either.

Thanks anyway, +Samsung Support USA​, but it's just too little, too late. Really, Samsung should do better. This has been pitiful. 
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Bill Morgan

General Discussion  - 
 
So, hey. Is the current Samsung tablet lollipop upgrade fiasco newsworthy yet? Those of us with suddenly dead bluetooth keyboards (among other things) are now basically getting the "your call is very important to us" BS and hold muzak.

The sign are indicating samsung has placed the issue at the bottom of the priority list, assuming they have one. 
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Lionel D's profile photoBill Morgan's profile photo
2 comments
 
I've heard about it... Let's see.... Here. I haven't done a hashtag search on Twitter, maybe someone has noticed there. Maybe if we call it the Thin multicore megapixel problem and compare it with some apple product? 
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Bill Morgan

Discussion  - 
 
Add me to the list of people with Logitech K810 keyboard death.  I can't begin the futility dance with Logitech until Monday.  With Samsung, after a lot of wasted time, I have at least started a complaint about getting bad information from tech support.

I love the tablet, or at least I did before the upgrade.  I hope this can be resolved without too much more unnecessary crap. 

I haven't checked to see if anything else is broken--but I'm already starting to think it might help to create as much noise as possible.  If the issue isn't resolved quickly, being terribly annoying seems to help with some companies.  I'd just rather not.
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Give'em hell +Bill Morgan​ 
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Contacts?

Can someone tell me what it is that is so hard about making a contact manager/addresss book app? I've been looking for a long time, and it appears to me the most important feature everyone wants is emojii integration.

I use a tablet for productivity stuff mostly--and I thought the apps I tried were confused by multiple accounts, so I got all of my contacts in one account... that helped with some of the confusion, but not all of it. What I'm left with is overly "helpful" apps with lots of cool themes and wingdings and interfaces clearly designed for phones. Phones owned by people who live on FaceBook and don't edit their contacts much.

The one that came with my tablet (Galaxy Note Pro 12.2) sucks the least, but it sucks way more than it should. To my untrained eye, a contact manager appears to be a simple database manager. I must be missing something terribly complicated and dangerous.. can anyone help me out?

I'd list the ones I've tried, but it's pretty much the same as you get searching for contact apps in the Play Store.
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Joseph Cappellino (Tithefug)'s profile photoDuncan Jaffrey's profile photoSarang Lakare's profile photoBill Morgan's profile photo
19 comments
 
+Sarang Lakare My requirements must be rare or too hard to do. I LIKE the ability to deal easily (EASILY) with multiple accounts, but many apps do that... Not generally easily, but they do it. What I want is basically database management.

I want customizable data entry and display. That is the simplest and shortest way to say it. To further simplify it, I can say that none of the apps I have heard of and/or tried come close. All of them are phone centric, which might be the real problem. I want one for my tablet. Best of all would be a good one for the phone that I could customize for my tablet.

It seems we have established that this is either impossible, or not worth it for a market that may consist of one guy in New Mexico. 
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Bill Morgan

▶ General Discussion  - 
 
TOUCH SCREEN or what?

I'm shopping, and replacing a Transormer Prime. After abandoning me and my tablet, I'm afraid ASUS is dead to me, but all other options are open. I'd like some advice from folks who have switched to a Chromebook from almost anything else.

Most important to me is the terrificness of the keyboard-I do a lot of typing. I'm all wrapped up in Android, but it's not all that hard to unwrap, so Chromebooks are definitely high on my list-and I'm close to totally ignorant of the geek reality of the things.

I have two big questions, besides any gushing praise for particular keyboards.

First is about touch screens. Is there any particular reason to have one on a Chromebook? Do you miss anything without one? Bear in mind I only recently realized most of them didn't have a touch screen.

A larger question is what, other than lots of games, can an Android tablet do that a Chromebook can't. It appears to be almost nothing, but I'm almost totally ignorant.

Anything that will help me reduce that ignorance level will be appreciated!

Bill Morgan(way the hell out and gone in New Mexico)
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Ken Yeh's profile photo
Ken Yeh
 
+Bill Morgan The keyboard on the new Lenovo 11e series is my absolute favorite. This is in comparison to the Acer C710, C720, HP11, HP14, and I daresay it even rivals that on Lenovo's T-series Thinkpads. So there's my bit of gushing praise for a keyboard.

In terms of the touchscreen, we are getting touchscreen devices for our HS 1:1 program, but this is only because there are specific applications we would like students to be able to use that are more effective with a touchscreen (certain drawing and annotation and whiteboarding apps, in particular). For general browsing and navigation, I find the trackpad swipe gestures to be more efficient than raising my hand up to the screen.

Of course, there's the looming potential of Android apps on Chromebooks that may usher in a significantly greater usage for touchscreens in the future.
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Bill Morgan

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+Samsung Support USA​ I am terribly disappointed with the total lack of communication and support from Samsung regarding the badly fumbled upgrade to lollipop on the Galaxy Note pro 12.2. If there is a way I could help make a positive change in any way, I'd be all over it. Unfortunately, at this point it has gone on too long, and trust has been broken.

I doubt it would take a great deal to fix that, but I have no illusions that Samsung has any interest in doing that.

Great tablet. Too bad about the support. 
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Joachim Møller's profile photoBrad Weis's profile photoBill Morgan's profile photo
4 comments
 
+Brad Weis I, for one, welcome our new tech overlords. No, really. Okay, I don't. It hardly matters though. The most amazing thing is that the only tech company that seems to be paying attention to customers now is Microsoft. How did THAT happen? 
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Bill Morgan

Discussion  - 
 
I'm usually pretty easy going. I just have a sort of personal rule about making the same mistake over and over. So here's the mistake I'm going to stop making now.

Tablets, I think, could be truly wonderful productivity devices. I am sure of that. My mistaken thinking was that it was obvious. Now I see that for many reasons it is not only non obvious, it is damn near heresy. Tablets are for movies, games, and cats. Reviews and recent history proves this.

Reviews cover basic specs, then how well tabs play games and show movies. The tech press sometimes writes about using a tablet for basic work, but only as an experiment in a theoretical sense. I've only read of such crazy experiments with iPads of course. Why even bother with anything lesser?

A quick look at form factor shows the manufacturer intent. Some fairly large ones like the 12.2 note pros to see if there are enough like me to constitute a worthwhile market, then the old patterns made famous by the US auto industry back in the Detroit big iron days--chrome and fins and larger models because the public doesn't know what they really want. With tablets the most critical thing is to be thin.

This mess with the update sure puts keyboards in their place, doesn't it? What else was disabled by this evidently poorly tested update? Poorly tested is giving a great deal of benefit to a lot of doubt, here. Are there any game controllers broken? That would at least help the case a little. Maybe Bluetooth speakers? There must be.

The sad truth is still that nobody will really push for and champion a productivity tablet as long as "the public" really wants a big phone that plays cool games. Or until Apple makes one, of course. I'm not sure even apple could do it. I mean, all they really need is a decent keyboard, and no one seems to be able to do that. Maybe it makes them too thick.

I'll change my tune when I see one news story that takes this mess seriously, or I get one bit of communication from Samsung about it. Even though it's too late for the communication, I am easy going enough to fall for it.

I don't expect any of it, though. Samsung will fix this... Not as fast as for a washing machine maybe, but eventually. And I will use and enjoy this quite capable productivity device as long as possible.... Then I'll get whatever laptop looks good... Probably a very thin one from Apple. 
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Terry Poulin's profile photoDonovan Neufeldt's profile photoBill Morgan's profile photo
3 comments
 
If Samsung really wanted to kill this product, it seems like they could have announced that and stopped making it. Going to all this trouble to alienate customers seems the long way around. Effective, though. I will continue to spend my money on mobile productivity devices... They just won't be Samsung. 
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Bill Morgan

Discussion  - 
 
LOLLIPOP?

What's new and/or better after the update? My keyboard was disabled so I've been a bit distracted. It appears screenshots with the pen is gone or changed, but I haven't explored much more than that.

Has anyone found any super wonderfulness I've missed so far? 
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Rok Har's profile photoTerry Poulin's profile photo
2 comments
 
Performance is better and things are fairly stable. That's the good.

Broken Logitech Bluetooth keyboards, pen annotation functions requiring Air Command instead of being able to use a button press on the screen, and the ported Toolbox feature may crash Settings when trying to access it if you don't reset after updating.
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Bill Morgan

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Samsung upgrade ate my keyboard.

I just got the lollipop update on my galaxy note 12.2, and it stopped recognizing my Logitech K810 keyboard.

This is a warning. I have done a factory reset and all the obvious stuff. Tomorrow I take it to Best Buy for a downgrade.

Samsung appeared totally surprised by this. I certainly was. Be careful.

I'll update if possible...I really hate the on screen keyboard.
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So how about having Martin Sargent do a weekly show? You could cancel it each week just to be consistent.

Just a suggestion...
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Bill Morgan

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Worth it. 
Achieve higher levels of focus and concentration through music based on neuroscience
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In his circles
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Have him in circles
132 people
Moab Utah's profile photo
Paul Darr's profile photo
Jannatul Ferdous's profile photo
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Brad Weis's profile photo
Bill Morgan's profile photo
Paul Fisher's profile photo
William Simkiss's profile photo
Marc Schenker's profile photo
Education
  • Cameron University
    English, 1967 - 2000
Basic Information
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Male
Story
Tagline
Old enough that I don't understand these kids today, but not so old I leave my turn signal on.
Introduction
I am a basic geek.  Privacy skeptic.  Libertarian.  Nervous about even having a public profile, but hey.
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Occupation
Staff Geek
Employment
  • ConocoPhillips
    Staff Geek, present
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Currently
Wilds of New Mexico
Previously
Southern California - Here, Germany, Oklahoma - vinh long, viet nam
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Public - 2 years ago
reviewed 2 years ago
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