Response from the owner - 7 months ago
We are so sorry your son’s birthday party at The WEB Extreme Entertainment did not meet your expectations. Our laser tag arena is the largest in the Cincinnati area, with eight upper level platforms, so very rarely are there problems with adults and small children playing our laser games at the same time. Although we cannot exclude others from playing laser tag when your party is in the arena, our laser tag marshals are trained to immediately address any rowdy play or breaking of the rules. We are saddened to hear that your son and his birthday party guests did not have a good time. Please contact us at your earliest convenience; we would like to make things right.