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Premium Tours
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86-88 Gresham Rd Brixton, London SW9 7NP UK
86-88 Gresham RoadGBGreater LondonLondonSW9 7NP
+44 20 7713 1311premiumtours.co.uk
Transit Line, Bus Tour Agency
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Review Summary
3.7
48 reviews
5 star
26 reviews
4 star
7 reviews
3 star
1 review
2 star
1 review
1 star
13 reviews
"Kind guide and driver and affordable price."
"Atrocious organisation and customer service."
"The whole group enjoyed the day."
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Steve Deck's profile photo
Steve Deck
2 months ago
Frank was our tour guide and he was wonderful. Charming and knowledgeable, he kept us well informed about the sights and the areas we passed through on the way. Leon drove and those too made a great team. Leon gave us a smooth ride. It's a long day, bring some snacks and something to drink. Lunch at the pub in Lacock was pub food. It was fine. Then we walked the area briefly with Frank giving us a lot of details about the village. Even as long as the tour is, you're moving quickly through the locations. More time to visit would be nice but it's already a 14 hour day so it's a trade off. You're covering a couple hundred miles. We got to Bath too late to see the Roman baths. They had just closed. I would recommend the tour as an easy way to cover a lot a lot in one day.
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Kendra Deziel's profile photo
Kendra Deziel
3 months ago
Premier Garbage: They don't do refunds-- because chances are you'll want one Stood waiting in the station for 10 minutes then watched the bus drive away 4 minutes before departure time. Station was crowded and no one directing people to the buses. Wasted 400$ and they absolutely will not refund. Even though they harassed us for months before the tour to get info, passport copies, called confirmation, etc. Then the bus driver sits in the bus and doesn't even check for missing people? Appalling.
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AARON WATTS's profile photo
AARON WATTS
3 months ago
i would not reccomend this tour company went to the warwick castle tour, but the tour manager was rude and challenging. She seemed to think she was always right. The company parked its coach near the ASHMOLEAN Musuem in oxford and we became lost and my bastard travel companion who needed a good kicking couldnt find the way back
Keonne Rodriguez's profile photo
Keonne Rodriguez
6 months ago
Don't bother with this company. There are many alternatives in London, this one isn't particularly cheap and it is frankly one of the most terribly organised and run tour I've ever had the misfortune of experiencing. Poor planning, old broken equipment, heat pumping into the bus during 90 degree heat, for two hours. Bus driver being vindictive when you alert him to your discomfort. On the plus side, the guide was great and really tried his hardest. It must be very frustrating for him to be managed by such incapable people. Avoid this company like the plague.
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Janis Babcock
9 months ago
During my stay in London for a few months in spring of 2016 I went on five tours, all of them very high quality. The tour guides are fabulous and the drivers are smooth. Carol, my guide for today's Leeds Castle tour was above and beyond spectacular. She filled our transport time with loads of information and made the whole day enjoyable. I feel that I could have been somewhat (but not severely) disappointed by the other guides had she been my first. She was an entertaining and informative class act and I appreciated her going all the way by filling our travel time with so much information. It's clear she loves her job. On another tour I had two guides who were super generous in discussing what it would be like to live in and navigate life in London and I'm super grateful for their wisdom and generosity. You can't go wrong with Premium Tours, just ask the guides to expound and I bet they will. Thank you for making this a memorable trip!
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Leslyn S's profile photo
Leslyn S
4 months ago
I would NOT recommend this tour company if you're planning to visit Warwick, Stratford-upon-Avon and Oxford. The most boring tour I've ever been. The tour guide doesn't know what she's talking about. I would prefer the driver giving us the tour info as he knew a lot more. She's not giving any insights or history of the place before arriving on the tourist spots. We felt that we just wasted our money here. Anyway, thumbs up for bus driver John 👍🏻 - On Tour 5, 13 Sept
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David Herr's profile photo
David Herr
10 months ago
We found it a bit hectic at the station, then a calm gentleman came to the area and announced what group should line up by which door. His tone was so calm and sure that it just kind of made everything just fine. The coach drivers were excellent, I'm told. I closed my eyes because they drive on THE WRONG SIDE!!!!! Our guides were knowledgable, and talked just the right amount for out taste. The places we visited were well worth visiting, and the time spent at each was about right. I think the way the trips were put together shows that much work went into creating different experiences. "When" we go back, we plan to schedule a tour or two with Premium Tours. Everything was as pleasant as the brochure and website descriptions.
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fara nedy's profile photo
fara nedy
4 months ago
Amazing tour to stonehenge and bath! Tho it was raining, our awesome tour guide makes everything better! Thanks adrian for the wonderful stories and guides. And paul for driving very safely. We are very satisfied and happy with our tour! Highly recommended!

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