Jim Munsey
19 followers
19 followers
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When using AirSync to sync my itunes music to DoubleTwist on an Andriod Tablet, how can I get DoubleTwist NOT to include podcasts? I only want to sync music files.
5
Jim Munsey: Hi Henry,
I am syncing on a PC. I select playlist, album, artist and genre (although not all of my playlists get copied).
When I synced last night, it reported that it was adding 1192 songs. When it finished, I noticed that it copied all podcasts (which I don't want), but skipped many playlists. When I ran a sync again today, It once again reported that it is adding 1192 songs.
This is so frustrating. I simply want all music copied from iTunes to DoubleTwist (including playlists), but no podcasts. In iTunes, the podcasts are not listed as "music" or "songs," but DoubleTwist treats podcasts as if they are songs.
Thanks for any help you can offer.
I am syncing on a PC. I select playlist, album, artist and genre (although not all of my playlists get copied).
When I synced last night, it reported that it was adding 1192 songs. When it finished, I noticed that it copied all podcasts (which I don't want), but skipped many playlists. When I ran a sync again today, It once again reported that it is adding 1192 songs.
This is so frustrating. I simply want all music copied from iTunes to DoubleTwist (including playlists), but no podcasts. In iTunes, the podcasts are not listed as "music" or "songs," but DoubleTwist treats podcasts as if they are songs.
Thanks for any help you can offer.
Jim Munsey: Hi Henry,
I think you are right that it's the selection of "artists" that is causing the problem. Unfortunately, I have to select it otherwise hundreds of songs are being sklipped. On the otherhand, because of this poor programming by DTwist, now I have to scroll through over 1000 artists and look for artists I don't recognize. Then I have to uncheck those artists in hopes they are the podcasts. This is truly a horrible design. I regret paying for AirSync. Does DTwist plan on addresing the problem? Podcasts should be selectable and not mixed with music.
Best,
Jim
I think you are right that it's the selection of "artists" that is causing the problem. Unfortunately, I have to select it otherwise hundreds of songs are being sklipped. On the otherhand, because of this poor programming by DTwist, now I have to scroll through over 1000 artists and look for artists I don't recognize. Then I have to uncheck those artists in hopes they are the podcasts. This is truly a horrible design. I regret paying for AirSync. Does DTwist plan on addresing the problem? Podcasts should be selectable and not mixed with music.
Best,
Jim
Henry Kwan: Hello +Jim Munsey,
Thanks for the information.
If your podcast files are being transferred, that means that it is being included in one of your sync selections. Either playlist or album/artist/genre.
Did you get any errors during the sync?
Here is a step by step guide to syncing along with some troubleshooting tips.
http://www.doubletwist.com/help/question/guide-to-syncing
If after trying the troubleshooting steps, you are still seeing these sync problems, please send us a debug package from your PC immediately after encountering the errors.
You can do this by holding down SHIFT while right-clicking on the doubleTwist icon in the System Tray and selecting "Send log files…".
Here's a short help page on how to send the debug package.
http://www.doubletwist.com/help/question/doubletwist-sync-debug-mode/#E
Please include this G+ URL in the "Additional Information" section for reference.
https://plus.google.com/u/0/112770038268955575979/posts/hoYRK7TQ8od?cfem=1
Also, are you using 2.6.5 or 2.8.1 of doubleTwist Player?
If you are using 2.6.5, we are in the process of updating the doubleTwist Player app by adding brand new features like material design UI, a new playback engine which includes ALAC lossless support, and a more powerful EQ. The first beta version is now available so you may want to try this update to see if the same problem persists.
Here's more information on how to get this beta version.
https://www.doubletwist.com/help/question/how-to-sign-up-for-doubletwist-player-beta-program/
Thanks,
Henry
Thanks for the information.
If your podcast files are being transferred, that means that it is being included in one of your sync selections. Either playlist or album/artist/genre.
Did you get any errors during the sync?
Here is a step by step guide to syncing along with some troubleshooting tips.
http://www.doubletwist.com/help/question/guide-to-syncing
If after trying the troubleshooting steps, you are still seeing these sync problems, please send us a debug package from your PC immediately after encountering the errors.
You can do this by holding down SHIFT while right-clicking on the doubleTwist icon in the System Tray and selecting "Send log files…".
Here's a short help page on how to send the debug package.
http://www.doubletwist.com/help/question/doubletwist-sync-debug-mode/#E
Please include this G+ URL in the "Additional Information" section for reference.
https://plus.google.com/u/0/112770038268955575979/posts/hoYRK7TQ8od?cfem=1
Also, are you using 2.6.5 or 2.8.1 of doubleTwist Player?
If you are using 2.6.5, we are in the process of updating the doubleTwist Player app by adding brand new features like material design UI, a new playback engine which includes ALAC lossless support, and a more powerful EQ. The first beta version is now available so you may want to try this update to see if the same problem persists.
Here's more information on how to get this beta version.
https://www.doubletwist.com/help/question/how-to-sign-up-for-doubletwist-player-beta-program/
Thanks,
Henry
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