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Verified local business
Rocky Mountain Law Enforcement Federal Credit Union
Credit Union
Today 8AM–5PM
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700 W 39th Ave Denver, CO 80216
700 West 39th AvenueUSColoradoDenver80216
(303) 458-6660rmlefcu.org
Credit Union, ATM
Credit Union
ATM
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Today 8AM–5PM
Tuesday 8AM–5PMWednesday 9AM–5PMThursday 8AM–5PMFriday 8AM–5PMSaturday 9AM–12PMSunday ClosedMonday 8AM–5PM
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Dustin McElroy's profile photo
Dustin McElroy
a year ago
Me and my partner who is a deputy sheriff for Arapahoe County obviously why we have an account here. Walked into the 38th Avenue location needing to speak to the title clerk because there was a title that still has not been released from a loan that has paid off 2 months ago. When the title clerk came out my partner put his arm behind his back because he was having lower back pain immediately the title clerk replied to him saying "do not get stand offish to me." He hasn't apologized again and said no I'm not getting standoffish my back is hurting. He explained the situation that we were still showing that the lien has not been paid on the title so we would need now a letter of pay off so we can get the tital and her next reply was "anybody could do that for you. " Is this the way that customers service is with this company? This was extremely rude and disrespectful I really doubt I'll be doing business with this company in the future.
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Response from the owner - a year ago
Hi Dustin, Please contact us at customerservice@rmlefcu.org for any concerns regarding service that did not exceed expectations. Also, if you are still having any issues with your title we would like to resolve them for you and your partner as soon as possible. It is our mission to Excel In Service. We apologize for any interaction or mis-communication that did not represent our commitment to serve our members. Thank you.
Michelle Glasmann's profile photo
Michelle Glasmann
7 months ago
Great service.
Janelle Valdez's profile photo
Janelle Valdez
a year ago
Genipher Miller's profile photo
Genipher Miller
7 months ago
Great credit union, great customer service.
Jon Crowther's profile photo
Jon Crowther
2 months ago

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