Profile cover photo
Profile photo
HBD CONSULTING PARTNERS S.L.
3 followers -
Upselling Solutions Hotels (www.upsellingsolutions.com). #upselling #hotels #training #frontdesk
Upselling Solutions Hotels (www.upsellingsolutions.com). #upselling #hotels #training #frontdesk

3 followers
About
Posts

Toga Hotels Up-Selling http://flip.it/MrK5Qt
Add a comment...

Post has attachment
There is an interesting discussion about what is the main "driver" to generate incomes in hotels in Upselling at hotel industry, some people argue that technology is the main drive, will others say that the main one would be people, from my experience conducting Upselling projects for hotels, I can say that technology is the support, but without a doubt, the continuous monitoring by people on results and sales planing makes the real difference .. by 3 times against 1 time at least. #hotels #upselling #reception #frontdesk #revenuegrowth +HBD CONSULTING PARTNERS S.L.
Photo
Add a comment...

Post has attachment
Existe en mi sector, un interesante debate sobre cuál es el principal “driver” para generar ingresos en los hoteles en lo referente a Upselling, unos dicen que la tecnología, otros dicen las personas, desde mi experiencia en la conducción de proyectos de Upselling para hoteles, puedo decir que la tecnología es el soporte, pero que sin duda alguna es el seguimiento continuado por parte de las personas lo que marca la diferencia.. en un 3 contra 1 como mínimo. #hoteles #upselling #recepción #frontdesk #revenuegrowth
Photo
Add a comment...

Post has attachment
‪Cuando inicias un programa de Upselling en el hotel, comunica a tu equipo de la recepción una idea clara de cual es el desempeño sobresaliente, y cuando se acerquen a estos estándares de excelencia, asegúrate de reconocerlo. #hoteles #recepción #upselling #Liderazgo #éxito #incentivos #Motivacion #RecursosHumanos
Photo
Add a comment...

Post has attachment
‪In sales everything is important but I would say that above all empathy should be one of those main things to work and develop. #Sales #training #Receptionist #Hotel #Upselling
Photo
Add a comment...

Post has attachment
‪Before selling superior rooms at reception, your hotel has to have a certain number of different rooms categories to sell, so a prior in house categorization should be done, always having in mind your current market segmentation. #upsell #hotels #reception #productdevelopment . ‬
Photo
Add a comment...

Post has attachment
The correct Implementation on upselling technics at reception in your hotel could raise your ADR by up to 4%, and your REVPar by 12%. #upselling #Hotels #FrontDesk #training #revenue #HotelRevenue @HBDCONSULTING
Photo
Add a comment...

Post has attachment
When you conduct an #upselling in your #hotels , your #Frontdesk manager it is a very important piece of the whole process, therefore a coaching process has to be done and follow. @HBDCONSULTING #upselling #hotels #Frontdesk #training #coaching
Photo
Add a comment...

Post has attachment

Post has attachment
Talking about Upselling at hotel reception, one of the key elements is product knowledge from your front desk team, so I would like suggest here, regular sites inspections as a must. For more information about Upselling Solutions for hotels you may contact: info@upsellingsolutions.com, or website: www.upsellingsolutions.com. #upselling #hotels #training #frontdesk
Photo
Add a comment...
Wait while more posts are being loaded