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Horst & McCann, Inc.
Gun Shop
Today 11:00 am – 8:00 pm
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2137 N Fountain Green Rd Bel Air, MD 21015
2137 North Fountain Green RoadUSMarylandBel Air21015
Gun ShopToday 11:00 am – 8:00 pm
Monday 11:00 am – 8:00 pmTuesday 11:00 am – 8:00 pmWednesday 11:00 am – 8:00 pmThursday 11:00 am – 8:00 pmFriday 11:00 am – 8:00 pmSaturday 11:00 am – 8:00 pmSunday 11:00 am – 7:00 pm
Indoor Gun Range and Firearms Retailer convenient to the Baltimore Metropolitan Area, featuring gun rentals, education programs, memberships available, but not required. Customer friendly to all.
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Review Summary
22 reviews
5 star
11 reviews
4 star
4 reviews
3 star
2 reviews
2 star
1 review
1 star
4 reviews
"The facilities are clean and they offer a wide variety of firearm rentals."
"I had purchase a Groupon deal online for a group of 4 shooting experience."
"I knew I wanted to purchase a pistol, but I wanted to try a few out first."
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Andrew Mangle
a year ago
Rich was excellent and I saw him handle two customer concerns with respect and understanding. Bob was excellent in the orientation and provided the prerequisite safety information while still be engaging. I also saw him work with several first-timers so their experience would be both fun and safe. I used a Groupon and this was my first experience with the company.
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Rob Carnaroli
a year ago
My wife and I went there to try out the reflex sight on our 22/45. Everyone was very nice and accommodating. The range officer in particular is a very nice guy. Always willing to help and even pasted our target one time when we went to rent a different gun. Looking forward to going back for some more practice.
Eleni Libertini
a year ago
My cousin and I just wanted to go fire some rounds down range. We signed up for a class figured we'd learn something and get to shoot. 3 hour class and 15 rounds was not what we were looking for so we asked for our money back. Denied at first but eventually got store credit. Which I was very thankful for. So at this point we both paid $90 for the class (refunded $81 each due to service fees of $9) and had a total of $162 in store credit. Figured that should cover us for at least one trip to the range (gun, range time, ammo and 1 target for each of us) When we exited the range to turn in our weapons and ears we were meet with a bill for $73 for the two of us. Seems our store credit was only good towards Gun and range time; no ammo, no target. Total deduction from the store credit was $14. Feel as though this detail was not delivered clearly to me (someone not familiar with the cost's and fees of the gun range as I have only been twice) As a Veteran, US Air Force 15 years and counting, I would suggest you avoid this establishment simply based on the fact that poor customer service is unacceptable.
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A Google User
3 years ago
Horst & McCann is the first indoor range I've ever gone to and I have had nothing short of a great experience every time. I have purchased two pistols from there at very fair prices. The lanes are not over-priced and the staff is about as curteous and knowledgeable as you can get. I''m a pretty talkative person and went in there asking them what kind of gun I wanted and they patiently took the time to walk me through the process (and if they don't know something, they just tell you). The paperwork process to buy the gun was very fast and smooth. I try to go there once a month and have brought a lot of people who have never shot before. We have all had a good (and safe) time. I would highly recommend this place to people who are both new to shooting and experts.
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Twanneshia Thomas
a year ago
I had purchase a Groupon deal online for a group of 4 shooting experience. Overall me and my friends had a amazing time. Bob did a good job with training us on safely and how to use the gun. Jeamny did a wonderful job with customer service. He had me and my friends laughing the whole time about our football teams. Then to add the icing on the cake he let us take some cool pictures with the big guns. The only thing that I didn't like was the Groupon didn't cover the full amount. It wasn't to much that I owe but still I think the Groupon should cover everything.
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K Wilson
a year ago
Unfortunately, I had a horrible experience with Horst & McCann when trying to purchase an assault rifle. Paperwork problems, misinformation, and several times visiting the disorganized shop resulted in frustration. Many times it would take them several minutes to find my paperwork or weapon, and I noticed other people's paperwork and weapon parts at times would be strewn about the store. This sensitive information and hardware should not be able to to in the view or accessed by other customers. I did finally obtain my weapon, but I would not go to them ever again. As a firing range, maybe they are OK, I can't rate that. But as a FFL, I rate them as a 1.
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A Google User
5 years ago
Definitely the best range around. Excellent, helpful staff (a rarity in Baltimore), nice clean range. Well worth the drive out.
A Google User
2 years ago
I was really excited to go to this gun range after reading all the great reviews. Unfortunately, after my experience, I truly believe I went to a different place. This was my very first time at a gun range and it turned out to be the worst experience I have ever had. Their customer service was the worst! Upon researching other gun ranges, I learned that what I should have received was a 20-minute Intro to Pistol Safety & Shooting. Instead, my "personalized instruction" consisted of a 5-minute How-to-load-the-magazine (which I am still unable to do) and How-to-hold- and When-to-pull-the-trigger, all of which was done at the counter. As a first timer, I also thought I would get a baby gun. But no! They gave me a 9mm with a recoil of 60mph, while my friend received the starter pistol, which, apparently, they had run out of. Well, after almost taking my arm off with the 9mm, my friend and I shared the starter pistol, which I was much more comfortable using. After we used all of the starter pistol ammo, I went to the front desk to ask if I would get a refund on the 9mm ammo because I only used 9 of the 50 bullets they gave me. The girl who offered me that invaluable 5-minute tutorial said, "Well you have the expensive bullets and we cant take those back to restock them. You can just use them next time." Umm, there wont be a next time! Plus, I didn't ask for the expensive bullets so why would you give me the expensive bullets in the first place?? They knew this was my first time at a gun range, yet they treated me like my satisfaction with this experience was not priority. The lack of professionalism and level of customer service was dispicable. This was just the worst experience I have ever had anywhere and I will never go here again.
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