Thomas Benoit: Two days ago, I requested service for my hanging ventless fireplace from Osterman and a most courteous and professional tech came today and remedied the problem. He couldn't have been nicer. I've been a customer of Osterman and Hendel, the company it acquired several years ago, for many years now, but never thought they serviced fireplaces! My bad. I couldn't have been more satisfied with today's experience with Osterman and their technician's attention to remedying the fire place not lighting and other important facts about this Napolean fireplace.
Judy Langone: I am a new Osterman customeer. I switched from my last propane provider, because Osterman's prices are so much lower. They arrived as scheduled to remove the old tank and installed the new tank without a problem. Very courteous, too!