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One Call Houston - AC, Heating, Plumbing & Drains
HVAC Contractor
Today 7AM–8PM
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Now Hiring Qualified Plumbers
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Shane Harris's profile photo
 
One call came through and resolved my issue. Thanks Joey!
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Service call. Improper regular maintenance caused a cooling issue. Ask about our Perfect Home Plan maintenance program. 
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Please be very careful out there. A few tips for your AC in this weather.
- Consider turning off your thermostats if you are having power outages until the
weather gets better. Secondly, make sure your outside units are not submerged in water. Please allow time for them to properly dry out. Please call 713-880-5200 with any questions or concerns you may have. Stay safe.
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Reading Your AC Label
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10 Things to Know Before Replacing Your Central AC System
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mylife4907's profile photoJason Methner's profile photo
2 comments
 
Mark did a great job helping me with a messed up sewer line. Now my sewer line has a new 10 year warranty!
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With this recent weather, please make sure your heaters are working properly.
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Devon Sollie's profile photo
 

I would just like to take this opportunity to comment on the level of service that I received from your company over the Christmas holidays. I was out of town when I received the call from my granddaughter that are drainage pipes were backed up and sewage was now backing up into our bathtubs. I contacted your company and as the name implies, that One Call was the only call I needed to make.
A Mr Lance, one of your service technician, was dispatched to my home. By the time that we arrived back home, Mr Lance had diagnosed the problem, and he even took time to explain to us about preventive maintenance to help prevent premature plumbing issues. In the past, I've always been a skeptic about any type of service calls that I made, but the level of service that I received from your company and especially from Mr Lance was outstanding. he explained in detail,exactly what he was doing and what procedures were necessary I felt assured that the charges that we would be charged would be reasonable and fair. As far as my overall experience. I would compare it to a critically ill patient who needed surgery and that surgery was performed by the chief residence. In other words I have stars it's what I've rate your company and I will recommend your services to family and friend. Thank you very much for a job well done and a positive experience.

ELBERT Sollie
Contract No. 14533



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Dawn Arcieri's profile photo
 
The guys showed up and did an excellent job!
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Have them in circles
11 people
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Give us a call for AC, Plumbing and Drains. Our trucks are on the road all day. www.onecallhouston.com 
1
Dawn Arcieri's profile photo
 
As always, One Call came out quickly and took care of our issue with the gas smell coming from our stove.  The staff is always courteous and professional, we highly recommend them!
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Make sure to hire licensed professionals.
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It's that time of year again. Give us a call if your experiencing any issues when turning your AC Units on or you just want to have them fully serviced.
http://buff.ly/1HTeTLU
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"Should I Upgrade to aWi-Fi® Enabled Thermostat?"
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New efficiency standards for residential water heaters are on the horizon | Residential Plumbing content from Contractor Magazine http://buff.ly/1zwqugo

Those with older water heaters may want to consider a new one before the change.
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Devon Sollie's profile photoOne Call Houston - AC, Heating, Plumbing & Drains's profile photo
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Thank you Mr. Sollie for the kind words. We are very pleased that you had a wonderful experience with our Company and our Plumber Lance. We take great pride in providing our customers with top notch level of service and this review is confirmation that we are doing just that.

Owner
Edgar Connery
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Contact Information
Map of the business location
520 Sampson St Houston, TX 77003
520 Sampson StreetUSTexasHouston77003
(713) 880-5200onecallhouston.com
HVAC Contractor, Furnace Repair Service
HVAC Contractor
Furnace Repair Service
Air Conditioning Repair Service
Plumber
Today 7AM–8PM
Monday 7AM–8PMTuesday 7AM–8PMWednesday 7AM–8PMThursday 7AM–8PMFriday 7AM–8PMSaturday 8AM–8PMSunday 8AM–8PM
One Call Does It All: AC, Heating, Plumbing & Drains
 
One Call has been serving Houston since 1990 and strives to provide honest, same-day service to our customers.  We're committed to providing you with options and up front estimates so you have choices, not surprises. 
 
Call for anything, anytime!  713.880.5200

Air Conditioning - Heating - Plumbing - Drains
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Review Summary
4.7
120 reviews
5 star
107 reviews
4 star
4 reviews
3 star
No reviews
2 star
2 reviews
1 star
7 reviews
"Service was prompt and effective and plumber was very courteous."
"He even addressed a small issue I had with my in-sink-erator!"
"I recommend one call for any heating and AC service needs."
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Have them in circles
11 people
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pete juarez's profile photo
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All reviews
karyn gray
2 weeks ago
Josh was sent out to make a simple water line repair; but the job ended up being much more complicated!! One Call quoted me a price on a simple repair and when things didn't go according to plan; they did not pass that cost onto me!! They are an honest company which means a lot to me! I will refer this company to my family and friends. I will definitely continue my business with Josh! Also, I would like to mention that the girls in the office were awesome! Very helpful.
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Response from the owner - 2 weeks ago
Thank you very much for your kind words Ms. Gray. We pride ourselves in delivering exceptional customer service. We will be sure to pass on your sentiments to all those who helped you.
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Nathan k
in the last week
I had called one 1 call & Eddie & Bobby did a fantastic job! I had just moved into my house the night prior. During a cable installation the main hot water line was drilled through. All I wanted to do was take a hot shower in my new home. Everything from the first initial call to how professionally everything was handled... Quick & outstanding fix. I definitely have their number saved now!
Leymir Rodriguez
4 months ago
We are located closed to Jersey Village, 290 and beltway 8, my AC was not good and I called One Call Houston. They sent Eddie the same day, he was great , very helpful, very honest and with a lot of knowledge... we were undecided to make this important decision and Roger and Henry came and they were great, Roger gave us a great discount and long story , short... now I have my new 2 systems (everything new including ducts) paying cero interest and installed the next day... it was incredible... they took care of all the little details. We have some little (minimum) issues, and they took care of them as well immediately My husband and I, we are very happy to found nice people like One Call Houston to work in our house... I will totally recommend to everybody...
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Gary Van Gelder
2 months ago
We've used One Call for several years. The first plugged sewer line was handled poorly by incompetent technician. I complained in detailed "just the facts mam" letter, and One Call fixed the problem immediately, technician no longer works there, one call made things right to our satisfaction. Since then all has been top notch service, Annual HVAC inspections, was advised I did not need to change my filter (HEPA $50/each) so often. Had new hot water heater installed and replaced 1955 era leaking water main to house. All done on time by people who knew what they are doing.
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Response from the owner - 2 months ago
Thank you so much for the 5 star review and being a loyal customer to us is golden. Happy holidays Edgar Connery / President
John
2 weeks ago
I HIGHLY RECOMMEND ONE CALL HOUSTON! - THESE GUYS KNOW CUSTOMER SERVICE! I had a minor issue with scheduling a service person which left me upset and disappointed. However, first thing in the morning on the next business day, I received a call from the Owner (Edgar) who patiently listened to my issue, apologized for my inconvenience, and then stated what One Call Houston stands for, and why they have been service Houston for 20+ yrs. Then in a show of class and good faith, he decided to waive any labor costs on my next repair. Wow, was impressed! Wow, these guys really know customer service and it's no wonder they have been in business 20+ years and are the Highest Rated Plumbing Company in Houston! There is no doubt in my mind that they will be in business another 20+ years! Thanks you Edgar and all the staff at One Call Houston for providing excellent customer service when things go 100% as scheduled and when there are a few bumps in the road! I will be recommending you guys to everyone who needs a good plumber!! Thanks One Call!
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Response from the owner - a month ago
Hi John, We apologize for the experience. Would you be willing to discuss your experience with a supervisor? We pride ourselves on customer service and would like to fully understand the situation. We can be reached at 713-880-5200 during normal business hours. Just reference this email and one of our dispatchers will refer you to a supervisor. Again, sorry for the experience.
Vincent Gagné's profile photo
Vincent Gagné
a month ago
Great service by phone and email Nice, patient tech who showed up on time (I got a call 30 minutes before too) Good work and inspection done on 2 heating units Good price I will use them again and update this review with more information
Jose Ibarra
3 months ago
I am very impressed with the services of one call plumbing. Today they came over to install my water heater and MArk, Bobby & Chad did a very very thorough job explaining to me the importance of the water heater. Mark you are a true professional!!! Thank you for educating me with not only the water heater but with the rest of the plumbing services in my house to help my wife and daughter drink clean healthy water and how to maintain clean my water heater for the future through scheduled maintenance. Thank you Mark!!!! Today 11/7/15. I had an HVAC issue with my downdraft oven. I called Edgar and sent over Eddie to take care of adjusting and making my vent blow better. Eddie was real nice and professional and got me hooked up. Thanks to Eddie, I was able to cook a soup for my daughter Rika. Rika and I thank OneCall and their professional team. Thanks Eddie!!!
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Response from the owner - 10 months ago
Thank you for letting us know the level of service our technicians provided you. Its is very important to us that we provide you with excellent customer service.
kevin cahill
a month ago
Called these guys out to Humble at short notice due to a badly clogged kitchen main line, and expeditious work was critical due to family being in town and we had no use of our sink for cooking/washing dishes. Bobby and Eddie arrived quickly and fixed the problem without trying to coax me into unnecessary labor and work. Everything is back to normal with reasonable pricing, and I'd recommend these guys, especially Bobby and Eddie!