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Bicycle Repair Shop
Today 11:00 am – 6:00 pm
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156 Bathurst St Toronto, ON M5V 2R3 Canada
156 Bathurst StreetCAOntarioTorontoM5V 2R3
Bicycle Repair ShopToday 11:00 am – 6:00 pm
Monday 11:00 am – 7:00 pmTuesday 11:00 am – 7:00 pmWednesday 11:00 am – 7:00 pmThursday 11:00 am – 7:00 pmFriday 11:00 am – 7:00 pmSaturday 11:00 am – 6:00 pmSunday 12:00 – 5:00 pm
Cyclemotive is where cycling begins. We are downtown Toronto's premier bicycle shop offering world renowned brands such as Argon 18, Bern, Bianchi, Biria, Catlike, Cinelli, Continental, Devinci, Electra, Felt, Fizik, Giant, Kinetic, Leader, Louis Garneau, POC, Raleigh, Scott, Tacx, Vanmoof & Wilier Triestina.
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Review Summary
57 reviews
5 star
30 reviews
4 star
8 reviews
3 star
1 review
2 star
5 reviews
1 star
13 reviews
"All I needed was a simple tune-up on a brand new bike."
"They wanted to charge me $20 to put a new chain on because I provided the chain."
"The owner is basically Gill from the Simpsons if he had a bike shop."
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Christian Schlegel
a week ago
Took them 3 months in-season to service my XC 32 shock. They still charged me $200 when I could have bought a new shock 3 months ago for over $300. Their shop is run very poorly. They clearly dropped the ball on my case and didn't do any work on it for the first 2 months. Three different people called me to approve the service charges (after I had approved them 3 weeks into). They waved the $20 shipping charge and stated they did "some" service to the bike (which I appreciated), but didn't quite made up for messing up my entire season. I have bought 3 bikes from them, and I am certainly not buying anything else at this place. Really disappointing service which is reflective of the kind of reviews they get when it comes to their service shop. They have lost a good customer.
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Akram Chowdhury
3 months ago
Poor service. I had brought in my frame for a assembly with all the parts. The chain line was not properly aligned the first time at it thus causing a creaking/squeaking noise. After going there two times, both mechanics passed it on as a hollow frame echo. They did not switch the bracket (which they recommended) even when I decided to pay for a smaller one, saying they don't have any. They were trying to get me to leave since I wasn't paying extra for the added labour. I just left instead of arguing. This shop is filled with guys who are either incompetent or don't care since they already have so many customers waiting for service. Quantity over quality, I suppose. Won't go back. (Oh,... their bike fit is a joke...)
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Andrew Lister
6 months ago
One of the most respectful shops I have entered. The staff are are very matter of fact, I like that. My cycling budget was diminished by fixing my house so I appreciate that they were doing and sourcing every part at various vendors to get best price. Definitely my go to for my new ride next year.
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Ashley Saini
4 months ago
I've gone to Cyclemotive twice and both times have been great experiences! I got great servicing on my bike and had many priced options. Recommending this?... you betcha
ian biggar
a month ago
Had my cx bike in for its first service, and was returned to me untouched. Front derailleur out of adjustment, two loose spokes on rear wheel, and chain ring not replaced (had damaged teeth after several gear changes--may be a manufacturer defect). I made the mistake of running out to my car without looking it over. Good store, but mickey mouse service shop. Will not go back for service.
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Smokey Hoover
3 months ago
After a bunch of help, including taking a measurement, from very patient staff, I purchased a helmet which after a few rides I just couldn't get used to. I know helmets are generally a no exchange item, but I thought I'd give it a shot. Cyclemotive came to my rescue with above and beyond customer service and understanding. Will definitely recommend to friends and cyclists.
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North-East Corner
a month ago
Been a regular at Cyclemotive for a few months now. Off the bat welcoming vibe. The sales staff and mechanics are all skilled and knowledgeable and Frank is pretty much the man. Most of their stuff is high end and they can pretty much can get anything including but not limited to some rare Italian gems like Bianchi's. 5 stars well deserved.
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Jason Matos
9 months ago
It's odd, sometimes walking into a bike shop can instill the same feeling as walking into a car garage, you just kinda hope the staff want to help you and not gouge you for prices over details you aren't 100% knowledgeable about. Cyclemotive instills the opposite feeling. As soon as you walk in you are quite often greeted with a hello by a staff member followed up shortly by a kind statement that if you need any assistance, they are there to help. I have had my bike repaired and tuned up a few times at this location, always for a fair cost and always picking my bike up with more done to it than originally discussed, whether it's a small detail like cleaning parts of my bike or the Stagg informing me they also tightened my breaks, etc etc. I brought in a work friend to purchase her first bike in multiple years and the staff took over an hour and a half talking to her, educating her and taking all the time to show her the difference between the bikes she was considering. When the discussion of price arose, the staff was respectful and understanding, making the entire experience more enjoyable than pressured or sales oriented.
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In response to Andrew W's review: We were disappointed to read Andrew's review of the last two days but completely understand his frustration. We immediately contacted Andrew and asked him for his schedule as to when he will be in Toronto. He lives two hours from Toronto and we will do everything in our power to accommodate his schedule and organize a professional fitting. We have also offered Mr. Wayne a $100 in-store credit as goodwill which he can use towards parts or accessories for his new bike. At Cyclemotive we continually strive to provide the highest level of customer service and satisfaction. Once again, we apologise to Andrew W. for the scheduling conflict and hope he will contact us shortly. The Cyclemotive Team
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Public - a year ago
reviewed a year ago
1 review