Through its network of 33 local companies and 425,000 committed partners
in the field, Europ Assistance is in a unique position to observe and
understand social trends. Globalisation, urbanisation, longer life spans
and evolving family practices all have a deep impact on where and how
people live their lives.
That's why Europ Assistance has invented Care Services, a new generation
of innovative and customised services that support customers in all
circumstances, on an occasional or on-going basis, ranging from
day-to-day problems to extreme emergencies. Within this service mix,
Europ Assistance maintains a close relationship with its customers by
using the most up-to-date technologies to simplify, secure, prevent and
alleviate difficulties in the lives of its customers.
A pioneer in assistance, Europ Assistance now has 300 million customers
worldwide and acts as a global reference in providing support in the
areas of Health, Home and Family, Automotive and Travel. Its core
business is to deliver assistance 24/7 in real time, wherever it is
needed worldwide. This highly specialised calling gives meaning to its
profession and inspires all its employees. Building on their ideas and
initiatives, Europ Assistance ambition is to be the most innovative
company in the Care Services sector.