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Humber MRT Iqbal Maiwand Wins OAMRS Patient Care Award at Gala

Congratulations to @HRHospital MRT Iqbal Maiwand!

On Friday, March 24th the Ontario Association of Medical Radiation Sciences (OAMRS) celebrated the best of Medical Radiation Technologists (MRTs) and Sonographers at their inaugural Awards Gala.

Iqbal, an MRT from Humber River Hospital, was presented with the Patient Care Award, honouring his exceptional and exemplary acts of caring and compassion that go beyond the standard of practice. Being presented with the Patient Care Award is particularly impressive as it is voted on by his peers across Ontario.

Greg Toffner, the President & CEO of OAMRS, shared this with me in an email earlier today: ‘OAMRS is very proud of Iqbal’s accomplishments and wish to congratulate you and Humber River Hospital for fostering an environment where staff are provided the opportunity and motivated to become the best in their profession.’

Here is what one patient has posted on Facebook about Iqbal: "But I must say, Iqbal, the technologist went above and beyond. He made sure that I was comfortable the whole time. I was in a lot of pain and my leg was numbed. He really took his time to help even though they are busy. My whole experience here was very positive and I would never forget it. This is what patient-centered care is. Thank you".

This compliment is indicative of Iqbal's practice - he treats the patient as family. Every day he demonstrates Humber’s shared values of compassion, professionalism, and respect, and serves as a model for many of the young MRTs in the Department.

Congratulations, Iqbal, on behalf of the senior Team and Board of directors, your Medial Imaging colleagues, and everyone at Humber River Hospital.


Humber River Hospital an example of Ontario getting it right: Toronto Star
When it comes to land-use planning, building the state-of-the-art hospital complex near Keele and Wilson is one example of the province doing something right.

Fri., March 24, 2017

Ministry of Transportation buildings have watched over Highway 401, just west of Keele St., since the 1950s, a complex of government buildings that are like the mothership that spawned this and other 400 series highways across the province.

The main entrance to one building even has the Ontario coat of arms over the doors, the same one that is cast in concrete on some of the older overpasses on the 400, north of Toronto, a bit of expansionist Ontario fading away as the elements wear it down.

Part of the Ontario Government’s Downsview campus, the MTO buildings and the highway itself are symbols of how deliberate and monumental the creation of modern-day Ontario was and is. “Is” because behind the original MTO buildings is the even bigger Humber River mega hospital.

Opened in October 2015, Humber River is an amalgamation of three smaller hospitals, and though it isn’t adjacent to its namesake river, it commands a location on impressively high ground, with clear views to the southwest over the vast expanse of the 401 and across the Black Creek and Humber River landscape dotted with dozens of high-rises poking out of the tree canopy.

(Click on the link below, to read the rest of Shawn’s article)

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@HRHospital OR CPL Derek Hutchinson lectured on Lean-Based Standardization Cuts Costs and Instrument Sets at the recent OR Business Management Conference in New Orleans.
Here’s the abstract for Derek’s presentation:

Surgical Instrument Standardization and the Impact on Efficiency and Fiscal Accountability

Humber River Hospital (HRH) Toronto, Ontario, completed a significant redevelopment project. Two autonomous centers of care were merged into a single central location. Significant planning and allocation of resources were put towards a large surgical instrument standardization project for the surgical suites, ensuring seamless delivery of care upon opening.

Concepts embedded in the LEAN 5S workplace organization program were used to guide the process of the standardization along with the Rogers’ diffusion of Innovation model to ensure clinical stakeholder acceptance of the standardized surgical instruments.

A total of 31 service and procedure specific instrument sets were assessed at the beginning of the project from across both sites. Upon completion of the project the total number of sets in service was reduced by 50%. This resulted in the removal of $200,000 (1,672 individual instruments) of redundant single pieces of instruments.

An initial corporate expense of $290,000 was needed to purchase supplemental instruments to ensure congruency between sites. $40,000 cost avoidance in this purchase was able to be had as 687 instruments were redistributed from the original 31 sets into the standardized sets.

A reduction of instrument sets by 50% and the removal of 1,672 instruments results in cost avoidance of $1,287 each time the inventory of instruments are reprocessed once. The cost avoidance of reprocessing instruments for the orthopedic department since standardization occurred is valued at $23,000 annually.

At the outset of the project the objective at HRH was to simply standardize surgical instrumentation sets. The results of the project revealed significant increased departmental efficiencies and cost savings. These results were not anticipated at the beginning of the project and were found to be very eye opening. Triangulating LEAN 5S workplace organization concepts and Rogers’ diffusion of Innovation model to guide and implement the project enabled the HRH team to successfully complete a major surgical instrumentation standardization project.


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Donors help bring Cysview technology to Humber River Hospital's urology department
Cysview aids surgeons in the diagnosis and management of non-muscle invasive bladder cancer.

Two of Humber River Hospital’s most loyal and passionate donors have helped the Hospital once again lead the way in revolutionizing patient care in Canada. Thanks to a generous investment directed by Sam and Donna Ciccolini, Humber has purchased Cysview and Blue Light Cystoscopy equipment for our Urology Department – making us the first Hospital in Canada to acquire this revolutionary technology. Clinical trials at the hospital have concluded successfully, with implementation of this cutting-edge technology into the hospital’s clinic service expected to start around late February.

[excerpt – read entire article at]

Sam and Donna Ciccolini with Dr. Jack Barkin (centre)


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Undergoing a digital transformation
Barb Collins, President & CEO of Humber River Hospital.

Paperless charts, sophisticated imaging, low cost genomics, robotics, mobility, wearables, the Internet of Things – this is all of the ‘stuff’ that healthcare has available to become digital’. Where lies the benefit in all of this? At Humber River Hospital we have deployed much of this ‘stuff’ to drive efficiency, quality and safety. We are undergoing a digital transformation to become a Highly Reliable Organization (HRO) that delivers world class care in a respectful and patient-first manner.

Humber River started its digital transformation in 2010, culminating the first phase of our metamorphosis with the opening of our new 656 bed hospital in October of 2015. We have lived the digital world for over a year and not only are we seeing value, but we have greater conviction to further our digital transformation…

[excerpt – original article appears in the February issue of Hospital News ( Read the entire article at ]

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A historic day for our hospital, our community, and, most of all, for our patients and families!!!

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