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Shade Ajala
Attended University of Liverpool
Lives in Derby
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Shade Ajala

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I am writing to put in a complain regarding my recent journey on flight BA0995 and BA0984 from Berlin Tegel to London Heathrow and back on 3rd May 2016. Upon collecting my luggage at LHR baggage claim, I noticed my suitcase was damaged. The foot wheels were broken and ripped off the luggage, which looks like it has been mishandled. I immediately reported this to the baggage office in LHR Terminal 5 which I was given a file reference DDP LHRBA11307. As I was due to fly out of Heathrow to Vietnam for 2weeks holiday a few hours after, I was told I can have a smaller, lower quality suitcase as a replacement which as you can imagine was unacceptable. I was then told I will get a phone call to have a replacement luggage sent to me (this did not happen). On returning to LHR on 15th May, I approached the customer service desk at LHR to follow up, which I expressed my disappointment as nothing was done while I was away for 2weeks; I was told to take the suitcase to Berlin and have the matter resolved there (Again, carrying a damaged suitcase back without any solution).

At Berlin Tegel BA customer service counter, I was informed that they are unable to help as this should have been addressed at LHR being the BA hub. I was then asked to post the damaged suitcase back to Aero-Bagage for repair. This to me is extremely unacceptable as I will not be doing this (this will take more of my time, effort and money to resolve). I find this absolutely appalling as I have already been put through emotional, financial and physical anguish to then be asked to post the damaged suitcase back.

As I explained to the 3 different BA customer service advisors I spoke to, I travelled through Vietnam for 2weeks with a broken suitcase (LHR-Hanoi-Da Nang - Nha Thrang - Ho Chi Minh - LHR - Berlin) and paying each time to have my suitcase wrapped and secur
e in order not to loose my valuables during each flight phase. This is not only an inconvenience but also emotionally exhausting. 
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Where am I?
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Good spot :p

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Awesome.....will definitely try and do this at the gym tomorrow :)
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Wouldn't you like this. I know I would :)
 
+1 and 'share' if you like the sound of up to £200 off brunch with a sea view!!

Up to £200 off our summer #holidays, on now!! http://bit.ly/11iLC2H
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Shade Ajala

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The cycle continues:

Child Support/Visitation/Rights have become the newest form of slavery and the women are acting as the overseer.

Nig** what you say? You talking to me? Give me my child support or go to jail. Say one more word and you won’t see your child. This system was designed to have my back and break yours. What you say nigg**? Yeah that’s what I thought. Now get your ass back in line with the rest of the child support chain gang!

As a personal appeal to those that may be wallowing in their bitterness from either a failed relationship, disappointment from an unvoiced expectation or those that are dealing with hurt and pain, look at the bigger picture when you use all the above to attack the father of your child. To deliberately execute a plan of destruction on the father, only trickles back down to the child or children.

I know there is a lot of “Black Girl Pain”…but we have a lot of Black Boy…Black Men pain as well....
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I like this, because that shit is real


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Time with the Deutsche Apache pilots :)
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what you feel !

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Haha....
 
Thanks +Jenny McDonnell for sharing this.

Ohh, how wickedly true this is.   For us all, I think ;)
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Work this put without a calculator. You better call before its too late!!!
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Have her in circles
80 people
ayobami banjo's profile photo
Daisy Donahue's profile photo
Ademola Hafiz's profile photo
Angeline White's profile photo
Arun Prasahanth's profile photo
Nada Ali's profile photo
Ebenezer Ariwayo's profile photo
Omavowan Benedict's profile photo
Rose White's profile photo
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Currently
Derby
Previously
London - Liverpool - Lagos
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  • University of Liverpool
    MEng Aerospace Engineering with Pilot Studies
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Female
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