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Barbara Maeers


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Basic Information
Booked supposedly 'flexible' product online, but due to changed flight numbers and times by the tour operator car park entry and exit times both needed to be brought forward by several hours. Spent ages trying to do this simple task online but to no avail. Also spent ages on the phone to NCP's customer care department (tried to do online chat but staff shortages meant no-one was available!), they were sympathetic - but like myself not able to amend the times unless they cancelled the booking, made a new one, and charged me more. The only advice I will give is leave booking until the last minute or use a taxi - much less frustrating!
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Public - 4 months ago
reviewed 4 months ago
Colin was called very late in the afternoon and arrived the following morning to sort out a broken kitchen tap for my elderly mother. Luckily he had a good quality replacement tap on his van, which he duly fitted, saving me masses of time trying to find a replacement. It was not a particularly easy job as the original tap being 50 years old was badly corroded and had damaged fixings. My mother and I are very pleased with the excellent service and with the quality of the tap he supplied. The work was carried out in a friendly and efficient manner and for a fair price. We would have no hesitation in using Colin again or in highly recommending him to other potential customers.
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Public - a year ago
reviewed a year ago
3 reviews
I had felt reticent about calling in an 'expert' to look at my ailing computer as I'd expected to be told it wasn't worth fixing and encouraged to get something new, possibly expensive and, probably, far more sophisticated than I needed. Ian retrieved data from a faulty hard drive installing it on another computer I'd discarded because it ran slowly. He did a full health check on that computer, tweaked a few things and suggested increasing the RAM. The machine works perfectly now and very much faster than before. The service Ian provided was impressively prompt and efficient and he explained everything in terms I could understand. If any further problems occur I will not hesitate to contact Ian immediately and I would most certainly recommend him to anyone who has computer problems.
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Public - 4 years ago
reviewed 4 years ago