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eTouchPoint
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Why understanding emotions in the workforce can help you improve #CustomerExperience. https://buff.ly/2mLZfMy
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How to turn #CustomerExperience into a marketing and sales magnet. https://buff.ly/2DMZiQe
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These 6 hurdles are standing in the way of you and a 360-degree view of your customers. https://buff.ly/2mLnsmc
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#CX Insight from HBR: How Customer Service Can Turn Angry Customers into Loyal Ones. https://buff.ly/2mLGCbD
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Data Science Helps Answer 5 Important Questions About Customer Churn. https://buff.ly/2CFhl9v via CustomerThink #CX #CustExp
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Need to have internal conversations about #CustomerExperience? Try these 6 statements as conversation-starters. https://buff.ly/2CGuAHd
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5 innovative practices that help boost customer #loyalty. https://buff.ly/2CQLI0a #CX #CustExp
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Up to 60%-80% of #CX feedback is positive. Share it with your team to motivate them to new heights of #CustomerExperience excellence. https://buff.ly/2CHBPyJ
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Industry experts provide a look at emerging trends in retail #CustomerExperience for 2018. https://buff.ly/2D9FyGi #CustExp
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Even or odd: Which works better for #CustomerService survey rating scales? https://buff.ly/2CFiBcX #CustServ #CX
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