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Jamie Newman
7 followers -
Business Communications Specialist
Business Communications Specialist

7 followers
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Take a good look in the mirror.

Do you want to know the reason why your company may or may not be providing great customer service?

You’re staring at the answer.

All the surveys, processes, accountability metrics, training programs, and performance plans in the world pale in comparison to the power you have as a leader to demonstrate the character that produces great customer service and ultimately leads to creating opportunities for personal and professional growth on your team and in your business.

During Episode 106, I chat with +Randi Busse, author of Turning Rants Into Raves, about two of the most significant contributors to business success… customer service and employee engagement.
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Hey, you've been really unproductive.

Want the cure?

Take a break and have some fun!

Seriously!

On today's show, I chat with productivity expert, +Dave Crenshaw, about his new book and the correlation between having fun and increasing productivity.

And it may not be what you think!

http://yourbestmanager.com/episode104

#leadership #productivity #fun
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What does it mean to be a gracious leader?

It means telling people what they need to hear in order to improve. Witness that happen on this episode with +Marshall Goldsmith.

I haven't laughed this much on a podcast in a long time!

http://yourbestmanager.com/gracious-leadership-marshall-goldsmith

#leadership #yourbestmanager #grace
I Need Help and It's Okay
I Need Help and It's Okay
yourbestmanager.com
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How can I serve so powerfully that they never forget our conversation for the rest of our lives?"
- Rich Litvin, The Prosperous Coach

During this conversation, I talk with +Meredith Bell about what it means to be a memorable manager, how to overcome the biggest roadblock to effective communication, and how to properly approach 360 Degree Feedback.

Show Notes & Bonus Content: YourBestManager.com/Episode102
#leadership #communication #yourbestmanager
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Can you be truly authentic AND successful? In this article, I ask the question (and attempt to answer it). Let me know what you think.

https://www.linkedin.com/pulse/authentic-leadership-yeah-thanks-jamie-newman

#authenticity #leadership
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What is it, that differentiates the great leaders from everyone else?

What sets apart the managers who create meaningful moments from the ones who are... forgettable?

During this conversation, I talk with +Mike Figliuolo​ about what it means to be authentic. We also discuss how managers can learn to let go and how to build trust through showing emotion.

http://yourbestmanager.com/episode101

#leadership #authenticity #yourbestmanager
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How To Get Promoted / How To Teach Your People How To Get Promoted
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