I stayed over the new years period and I was told I could have a late check out at 2pm. I agreed to pay $50 fee on the basic I left by 4pm and was charged $100
I am furious and will never stay there again. If feels like once you pass over your credit card details you have no control over what they may do. And you can not take what the staff say as factual. It's shame as the rooms were to a high spec.
Public - 3 months ago