Profile

Cover photo
192 followers|8,821 views
AboutPostsPhotosVideos

Stream

Greenleaf Book Group

Shared publicly  - 
1
Add a comment...
 
How to Find Your Next Great Read Using Instagram via Book Riot http://buff.ly/PZjbsJ
There are a lot of great book blogs and bookish people to follow on the Internet. Among other avenues, you can look in the comments section of your favorite blogs, you can spend some time going down rabbit holes on … Continued
1
Add a comment...
 
Summer Book Reading Challenge with Scholastic! http://buff.ly/1hzxIBj via Publishers Weekly
1
Add a comment...

Greenleaf Book Group

Shared publicly  - 
 
25 Famous Movies That You Might Not Know Were Based On Books (via Smith Publicity)
http://buff.ly/1i0EPDG …
1
Add a comment...

Greenleaf Book Group

Shared publicly  - 
 
Publisher's Weekly announces the names of this year's National Book Awards judges! http://buff.ly/1fLippI
1
Add a comment...
Have them in circles
192 people
 
3 tips to #writing better action scenes via BookBaby http://buff.ly/1i4ZWIS
1
Add a comment...
 
GBG author Shep Hyken is featured by Soundview Executive Book Summaries!
 
Featured Business Book

AMAZE EVERY CUSTOMER EVERY TIME
52 Tools for Delivering the Most Amazing Customer Service on the Planet
by +Shep Hyken 
published by +Greenleaf Book Group 

"To help companies emulate the success of Ace Hardware, Hyken offers 52 tools for delivering amazing customer service. He groups these tools into five areas: leadership, a culture of service, one-on-one interactions, a competitive edge and community. 'Know the value of your customer' is one example of a leadership tool. The average lifetime value of a grocery store customer is about $35,000. Knowing this lifetime value, Hyken writes, leaders should have no problem giving employees the independent authority to spend five dollars to solve any customer problem. 'Adapt or die,' 'know what drives your success,' and 'play to your strengths' are also examples of Hyken's leadership tools."
--Soundview Executive Book Summaries

Read our free, in-depth review of Amaze Every Customer Every Time here:
http://www.summary.com/book-reviews/_/Amaze-Every-Customer-Every-Time-Review/

Or, buy the book here:
http://www.amazon.com/dp/1626340099/?tag=sounexecbooks-20

#BizBookReview #CustomerService
1
Add a comment...
1
Add a comment...
 
Submit your project today, and share your ideas with a wider audience! http://buff.ly/1fGOWNB #books #subnmissions
1
Add a comment...
 
Check out our newest blog post, "Making the Kindle MatchBook Program Work for You!" http://buff.ly/1eaknEK
1
Add a comment...
People
Have them in circles
192 people
Contact Information
Contact info
Phone
512-891-6100
Email
Address
PO Box 91869 Austin, TX 78709
Story
Tagline
A Publisher and Distributor Dedicated to Independent Authors and Presses
Introduction
Greenleaf Book Group's publishing model was designed to support the independent author and to make it possible for writers to retain the rights to their work and still compete with the major publishing houses. In addition to the books we publish, we distribute select titles from small and independent publishers to major trade outlets, including bookstores, libraries, and airport retailers. We serve the small and independent publishing community by offering industry guidance, business development, and unmatched production, design, editorial, digital, distribution, and marketing services.