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Fuel Free Recreation
Bicycle Shop
Today Closed
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10265 Tamiami Trail N Naples, FL 34108
10265 Tamiami Trail NorthUSFloridaNaples34108
Bicycle Shop, Bicycle Repair Shop
Bicycle Shop
Bicycle Repair Shop
Used Bicycle Shop
Bicycle Rental Service
Today Closed
Monday 10:00 am – 6:00 pmTuesday 10:00 am – 6:00 pmWednesday 10:00 am – 6:00 pmThursday 10:00 am – 6:00 pmFriday 10:00 am – 6:00 pmSaturday 10:00 am – 3:00 pmSunday Closed
Bicycle sales, Electric Bikes, rentals, and full service.
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Ken Schmitz's profile photo
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Review Summary
4.6
25 reviews
5 star
22 reviews
4 star
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3 star
1 review
2 star
No reviews
1 star
2 reviews
"Would not go back for hassle, just spend money at another bike shop."
10 reviewers
"Big Ma Ma is best place for local bike repair."
"I had an excelent experience buying from Fuel Free. I strongly recomend them."
6 reviewers
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Barry Deuschle's profile photo
Barry Deuschle
a month ago
Not happy..... You know most people would say if you do not have anything good to say don't say it at all. But repair was not done correctly. (Big Ma Ma is best place for local bike repair.) Would not go back for hassle, just spend money at another bike shop. If you are looking for a new bike or electric I am sure they are great. But repairs, no thanks. Go some were else.
David Mazzarella
7 months ago
I've been coming to Shelly and Chris at Fuel Free for 5 years now and I couldn't be happier with their work! They are real people with great intentions to get you on the best bike possible.
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Fatima Moon
8 months ago
BUYER BE WARE!! Unprofessional and rude. Terrible experience
Response from the owner - 8 months ago
It is really unfortunate to read this review. I was the only bike shop who agreed to pick up her bike the same day, service it, and deliver it back the next day (on a Saturday at that)! Initially she was over the top appreciative that I agreed to the job. The issue arose because she did not want to pay for this SERVICE. The job was small; only for tube replacements and it wouldn't even cover the cost of gas to go to her home and back if I didn't charge for the pickup and delivery service. This is a lady who wanted something - a service above and beyond what any other bike shop would do for her - but free of charge. Sorry Fatima, but we just cant stay in business if we don't charge people for the services we render. Small or big business; that's how it works...
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Beatrice van Dijk
a year ago
Bikes are great. Unfortunately, not as easy as promised to arrange rental pick-up and drop off (keeping in mind that the e-bike rental is not cheap), and we spent a good three hours of our trip waiting around to meet the delivery and pick up. Once that issue is figured out, this will be a great business, but the time wasted waiting around certainly took the shine off our experience.
Response from the owner - a year ago
Delivery was right on time as promised, and we also made sure that the 70th birthday dad was extremely comfortable on the ride which was part of the three hours complained about by Beatrice. We waited while he took two extensive test rides and came back smiling! Unfortunately, per our policy we had to wait for payment prior to initial delivery which was delayed due to difficulty with communication. Without a cell phone and when the customer doesn't check email, things get delayed. Pickup on one of the bikes was scheduled but again without email or phone access to the customer, we couldn't solidify a time. I offered one free extra day to the renter but she declined. Out of concern for the riders, we even left two free helmets. It is a shame to read this review as we feel as though we went above and beyond customer service as usual.
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Lori Caras
7 months ago
BEST BIKE SHOP IN NAPLES! I've always been a runner, but when I started suffering knee injuries a few years ago a friend suggested I take up biking. I hadn't ridden a bike in over 20 years! I had no idea where to begin until I happened upon this total GEM of a bike shop located in North Naples - The Fuel Free Recreation Bike Shop! Owners Shelly & Chris were beyond helpful, knowledgeable, and encouraging towards the purchase of my first bike in 20 years. Their top-notch customer service, reasonable prices and energetic attitude recently led me back to their shop to purchase my second bicycle. In just a few short years I've gone from zero bike skills, to novice Hybrid bicyclist, to tri-athlete on my racing Road bike; and Shelly & Chris have helped me every possible way, every step (pedal!) of the way. Need a bike?...NOW you know where to go!
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Gil Sousa
a year ago
I just purchased a bike from Shelly and Chris and really enjoyed the whole experience. Chris did a great job getting the bike ready to ride. Shelley was terrific, starting with her telephone communication and customer service. It made my trip over from the east coast well worth it! I would also like to thank Sally for delivering my paperwork and Jordan for all the smiles!
John Webber
2 years ago
Chris and Shelley have raised the bar on complete customer service. I was in the market for a new touring bike. When I went in I was immediately greeted. Chris is very knowledgeable. He asked questions about what I was looking for, my needs were, then offered several suggestions in different price ranges. He answered all my questions. At no time was there any pressure.After visiting two other stores in the area where I was not even given the time of day, I was back. Chris offered some suggestions on accessories I was wanting. The next day he had it ready. The after sale service from both Chris and Shelly has been just as exceptional.I would suggest to anyone in the market for a bicycle to check them out. Very knowledgeable staff, fair prices, and excellent service with a caring that you have the right product.
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Catherine Rogers
a year ago
I bought an Pedego Electric Bike and have been happily touring around Bonita Springs, back and forth from Barefoot Beach and any where else I want. Both Shelly and Chris were great to deal with during the initial purchase phase and any visits for follow up adjustments to the bike. Their explanations for accessories, and an upgrade to the voltage for the battery were well explained and I took their advice. I have not regretted it for one minute. I will continue to use their friendly service in the future. Patricia
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