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Chili's Grill & Bar
Today 11AM–12AM
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2521 N Sardis Rd Charlotte, NC 28227
2521 N Sardis RdUSNorth CarolinaCharlotte28227
$Restaurant, Bar & Grill
Bar & Grill
Tex-Mex Restaurant
Barbecue Restaurant
Southwestern Restaurant (US)
Delivery Restaurant
Family Restaurant
Takeout Restaurant
Hamburger Restaurant
Today 11AM–12AM
Saturday 11AM–12AMSunday 11AM–11PMMonday 11AM–11PMTuesday 11AM–11PMWednesday 11AM–11PMThursday 11AM–11PMFriday 11AM–12AM
Welcome to Chili's Charlotte, NC, where Fresh is Happening Now. Dine in with your favorites like our Craft Burgers or simply order online, and we'll have it hot and ready for you to pick up.
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Review Summary
38 reviews
5 star
11 reviews
4 star
6 reviews
3 star
5 reviews
2 star
4 reviews
1 star
12 reviews
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting- Google
"The chocolate chip cookie skillet is the best dessert on the menu!"
"Absolutely horrible service."
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michael folck's profile photo
michael folck
2 weeks ago
The waiter Matt was incredibly slow waiting on him was like waiting for high heffemer to die. My sweet tea tastes like dip spit. And the skillet chesp got cold because of bad service, so after eating it cold it had the consistency of diarrhea. Also what is this new thing with not passing out silver ware didn't know that that was a thing now.
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Daniel Fuller
a month ago
Only reason we come here is for the chips and salsa, and I'll admit the marguerita chicken is great. However this location is badly managed, have been here a few times now and every time has been a letdown. From sloppy appearances to having to wait. Also, the manager is a worker, needs to do more managing, things would run smoother. Now I can't come to this location as much as I'd like to, hopefully y'all clean it up and hire better staff.
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John Bondeson
a week ago
Quick and friendly service, good food. Nothing wrong about that!
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Willette Hart
3 months ago
I hate in any dining experience the waiter or waitress treating me as if I'm non existence or they would rather be doing something else. I hate attitudes & bad energy, especially if I see your energy shift when u serve another table. I would hate to imagine that race had anything to do with it.
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C. Charlotte
a week ago
Went tonight and it was not crowded at all. There were 5 empty tables in the section we sat. I ordered table-side guacamole appetizer. 22 mins later I see two tables, who sat after we ordered our food, get their quesadillas and other appetizers. I had to go find the waitress to tell her cancel the guac because our food was at our table.
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Diandra C
2 months ago
Ordered and told them no avocado bc I'm allergic. They brought the bowl with avocado and I had to repeat that I was allergic and had asked for no avocado. So they took the meal back and told me they were making a fresh bowl but instead brought the same meal after taking the avocado off and when I got it I could still see the avocado on the chicken. I had told them again and they took it back to make another bowl. At this point I had been there 45 minutes and my husband finished his food. They brought the bowl out again, and seriously there was still avocado on the chicken. Never in my life have I experienced something so ridiculous. The manager told us he would take care of our meal and we got up and walked out.
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Timothy Shaw
3 weeks ago
Been here many times. The service is hit or miss.
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Shenell Rivers
9 months ago
I am absolutely outraged by the experience I had at your establishment this evening and have never been treated so horribly at a place I spend my money on a regular basis. I was enjoying a Saturday night at Chili’s, in Matthews when the greeter of the restaurant came to the table and ask myself and the member of my party did we come to complain since the original drink I ordered for the bar was made with traditional margarita instead of mango margarita mix. First off I never complained in the first place my waiter got this issue taken care of in a timely manner and she was great. I stated I’m able to tell the difference between the 2 drinks, I was in the restaurant and had a wonderful experience by the waiter Ryan. The doorman during this evening was Larry and my experience was absolutely horrible today first off if he’s the greeter he has no business being all the way back by the tables near the kitchen. He called me a bougie bitc* and said he doesn’t care if I tell the manager of. My employer which is a fortune 500 company caters from your restaurant all of the time and me and my friends also come to this restaurant several times a week after work, we will be letting everyone know about this and I will not be returning, you all should better screen the individuals you hire to work at your establishment he wasn’t friendly from the time we walked into the restaurant telling us one side of the restaurant was closed that we requested to sit on then he seated someone else in that section after. I would like for someone to contact me back regarding this matter.
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