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Stephanie Garcia
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Basic Information
I stayed here this Easter weekend with my family after my Reservation for another hotel was accidentally booked. Clear to say that this was my first and last time staying at this "resort". The hotel is VERY dated, that did not bother me as much, but when I had to sleep in 3 different rooms over a three night stay then something is wrong. My first night was ok. I overlooked the mold in the bathroom and the fact that 2 out of the 4 burners on the stove were damaged. The following day I was promised the same room but was given another room with a broken table where my dinner almost fell to the floor, and an AC to that did not cool, when I spoke to the manager he stayed that it was strange because no previous guest had complained. He has someone bring me a fan because he claimed there were no more rooms 5 minutes later he called me stating I could move to another room that seemed to have appeared out of no where . When I moved to the room it smelled like a smoke house (and this is a no smoking hotel) I let the manager know and all I was promised was the cleaning ladies would clean it. I had to go out and spend my own money on Feb reeve and candles just so I can sleep in that room. When it came time to shower , the shower did not even have a head nor did it drain properly. I was so tired of this place that I was gone before the sun came up and I will never return here again. these reviews that are positive are VERY misleading . The rooms are not cleaned properly nor are they nice. For the price they want a charge they should at least put some of that money towards buying new shower curtains and updating a bit.
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Public - 9 months ago
reviewed 9 months ago
1 review