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Jamie Davis
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Female
TXVA is very uncooperative and not military friendly. We live on post and have only one bill. They would not accept the ten documents I sent to them as a second proof of residency even though they complied with what was on the website. I sent our lease and a letter from housing verifying we still live here. They would not give explanations as to why the documents were not acceptable. They stated our address in TX, were from a government entity, and dated. They were expecting us to get my husband's orders changed to add our address and that is impossible. The document processors were not cooperative at all and you can't even speak to them, there is a middle man. Very frustrating experience and my child wasn't even able to get enrolled.
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Public - 10 months ago
reviewed 10 months ago
2 reviews
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