Went for a pedicure, when asked to upgrade to the deluxe package, we declined. After that we were asked if we wanted anything to drink. We asked for water but were told shortly thereafter that they were out. 15 minutes later, a woman came in, opted for the deluxe package, and got a bottle of water. Everything else was good, but something this simple and petty thing tends to leave a bad impression in your mind about a place.
Public - a year ago