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Hilton Garden Inn Portland Airport
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145 Jetport Access Rd Portland, ME 04102
145 Jetport Access RdUSMEPortland04102
Hotel
We are within walking distance to Portland Maine International Jetport and minutes away from downtown and the Old Port District. Our hotel features an indoor pool, whirlpool and fitness center.
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3-star hotel
$246
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Booking links sponsored. $266 incl taxes & fees
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Review Summary
5 reviews
People talk about high speed internet access, great american grill, sable oaks golf, wireless high speed internet and smoking room

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Jenn Fung's profile photo
Jenn Fung
reviewed in the last week
The inn is across the way from a jetport. Surprisingly, we had no noise issues whatsoever. We chose this because of the price- everything downtown was double the price. The overall cleanliness was fine. The staff was lacking in knowledge. I asked about renting bikes at the front desk, and the man just told me I could rent bikes by the water. When I inquired further about where exactly this might be, he said he didn't know. Keep in mind, he was inches away from a working computer. He was unhelpful and lazy. The tv cable service was broken in our original room so we had to move to another. When we moved, I was bitten by mosquitoes all night. I woke up with red welts on my legs. It was quite unsightly and I was uncomfortable sleeping on the old beds. I could feel the springs beneath my back. When I tweeted about this online, Hilton got back to me and it forced the manager to write to me. She then only offered me compensation in the form of one free night of hotel stay at the same hotel. Why would I even consider this? It was such a terrible place to stay because the back doorway was lighted and all the insects and bugs flew in whenever the door was opened. This was frequent since it led straight to the parking area. I ended up just getting points, which turned out to not be enough for a night's stay at any hotel. So thanks for that, Hilton. Never coming back.
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A Google User
reviewed 2 months ago
OMG where to begin. Under construction but still full price. Loud airport noise. No menu or idea of what they have available in the way of food. Go to desk RUDE!!! OK. Bar guy nice and good burger, but $125??
Mark Thornton's profile photo
Mark Thornton
reviewed 2 years ago
Liked: Rooms, Service, Location, Value, Food
paul farrell
reviewed a year ago
on arrival at the hotel the staff were very welcomeing and helpful,the dineing room appered very clean and our room was wounderful with everything you could wish for in a hotel room.My Wife and I could not fault the hotel or staff in our minds the hotel is EXCELLENT and we WOULD stay there again.
A Google User
reviewed 2 years ago
I spent about fifty dollars extra to stay at this hotel as opposed to other semi-decent hotels in the area because the HIlton Garden Inn where I live is actually nice. This one on the other hand is apparently held to a much lower standard. The high points are that chicken was very quick, the bed wasn't terrible, and I didn't need to find out a special password to get online. The first issue I had was that there was literally not one parking space available. Second: I booked a king room, was billed for a king room, but got a room with two doubles. It may only be a ten dollar difference, but it's my ten dollars. Besides if they don't have any king rooms available they should be able to tell you when you book. Third: when I got to my room on this nice forty degree night, they had the air conditioner running and it smelled weird. I have to wonder if this was a smoking room that they simply removed the ash trays from. Fourth: the carpet looks old and dirty. The bathroom has grime in the corners. The alarm clock was set to the wrong time and doesn't appear to be something a guest can change. The alarm clock was also very dusty which indicates that housekeeping doesn't clean it if it isn't obvious. Fifth: at one am the fire alarms went off and we all had to leave for half an hour. The entire lobby area wreaked of grease at this time. It was much worse than any fast food restaurant I've been in. I'm sure that if I had spent more that a minute walking through my clothing would have taken on the smell. Despite this indication of a possible grease fire we were told there had been a faulty smoke alarm. There is only one elevator, so with the entire hotel full and everyone trying to get back to their rooms we ended up going through the laundry and storage area to reach a staircase otherwise only accessible by walking halfway around the building and entering from the outside.. Fifth: the internet is far to slow to stream video. Sixth: there is no soundproofing. I could hear my neighbor talking on the phone as if he were in the same room. Seventh: In the middle of the night the room took on a different displeasing smell. It was a bit like propane. Eighth: housekeeping was at my door two hours before checkout. You would think that after everyone having to leave at one am they would refrain from disturbing people in the morning. It isn't like they left a do not disturb sign for guests to put out or anything. I haven't showered and checked out yet so there is still room for more annoyances. I won't be spending any extra money for this hotel in the future. It's on the same level as an old run down Super 8.
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