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Williams Shvonne
Lives in USA
7 followers|2,154 views
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People
In her circles
2 people
Have her in circles
7 people
Shawn Kollasch's profile photo
Catherine Kolbeck's profile photo
Tiffany Dycus's profile photo
Dino Henderson's profile photo
Aymii C's profile photo
Carl Walker's profile photo
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Female
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Currently
USA
I didn't get to use the service and there in lies the problem. I called them the week before I needed transportation for my daughter. They had computer system issues and said they would call me back - never did. They took all my info, said my pickup and destination wouldn't be a problem but never called me back with a quote. I called them the Monday before my daughter needed service, noone picked up the phone. I call them Tuesday the day before my daughter need a ride. I get someone else that tells me that I need to be on the schedule regularly when their website clearly says "We also offer single or occasional rides if you only need our transportation services every now and then." Either way I would have needed the services for at least 3 weeks maybe longer if they did a good job. The woman took down all my information and said she had to get it approved by Tonya who would be coming in within the hour. 3 hours later, I don't get a call back so I call them...the owner still isn't in they'll call me back. 2 more hours later nothing so I call them again. By now it's almost 4pm ET and I need to schedule something BADLY. Now the person I speak to tells me I would have had to be on the schedule since Monday, I can't get put on the schedule now - WTF!!!!!!!!!!!! I start to spaz since I was calling since BEFORE Monday. She puts me on hold and comes back to tell me she doesn't have a driver that drives that route. Excuse me, you say you serve Connecticut, Massachusetts and New York and you can't find someone to drive a child 12 miles???
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Public - 2 weeks ago
reviewed 2 weeks ago
17 reviews
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