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Picatinny Federal Credit Union
Credit Union
Today Closed
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100 Mineral Springs Dr, Dover, NJ 07801
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kalopoulos's profile photoPicatinny Federal Credit Union's profile photo
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Hi Thomas, Yes we are doing Skip A Payment! You can find the form here: https://www.picacreditunion.com/products.../skip-a-payment/ Thank you! - PFCU
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Take these 6 steps to keep cyber thieves away and keep your #money  safe.
Online banking is convenient and can help you budget and save, but it's not without risk. Protect your money with some easy security steps.
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This rainbow appeared over One World Trade Center yesterday, on the eve of the 14th Anniversary of 9/11. #NeverForget911   (Photo Credit: Ben Sturner)
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Consumer Reports recently released the best and worst industries and companies for customer service. Guess what came in first? #CreditUnions ! Our  goal at PFCU is to provide our members with the best customer service experience as possible. We strive to serve each of our members like family!
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Don't miss out on our Two-Day Test Drive Event Happening This Week! You can drive away with a great deal! For more information visit: http://bit.ly/testdriveevent
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Picatinny Federal Credit Union (PFCU) launched its Paws for Hope Campaign to support Eleventh Hour Rescue (EHR) and their new kennel in Mt. Olive.
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Learn all about the new #EMV  chip cards and how they can protect your personal information against fraud.
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Introducing the #PFCU  Blog! Here you will find fun financial articles, happenings at PFCU and in the community, plus much more! Check out one of our first posts on how #Millennials  can successfully navigate their way through buying their first car.
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#BackToSchool  shopping is in full swing. See which items are worth splurging on!
TODAY's Natalie Morales and guest host John Cena go back to school and get some fun fashion ideas from style expert Jene Luciani. With the help of some enthusiastic young models, including her own daughter, Luciani shows appealing yet easy looks for elementary, middle and high school students.
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For Your Convenience – NEW Extended Hours!
At Rockaway, Denville & Mt. Olive Branch Locations

Beginning September 8, 2015
Extended Lobby and Drive-Up Hours
Monday – Friday 8:00 A.M. – 6:00 P.M.
Saturday – 8:30 A.M. - Noon
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Another great article on a random act of kindness! Like Brendan, our goal here at ‪PFCU‬ is to strive to help our members achieve their goals and realize their dreams!  
"He was just an anonymous stranger, but he's really helping me accomplish my goals and dreams and so for that, I thank him."
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Contact Information
Map of the business location
100 Mineral Springs Dr Dover, NJ 07801
100 Mineral Springs DriveUSNew JerseyDover07801
(973) 361-5225picacreditunion.com
Credit Union, ATM
Credit Union
ATM
Places of Interest
Today Closed
Sunday ClosedMonday 8AM–6PMTuesday 8AM–6PMWednesday 8AM–6PMThursday 8AM–6PMFriday 8AM–6PMSaturday 8:30AM–12PM
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Review Summary
3.6
12 reviews
5 star
3 reviews
4 star
5 reviews
3 star
No reviews
2 star
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1 star
4 reviews
"She explained everything to me thoroughly and her customer service was GREAT."
"I've been banking with this institution for many years now with no problems."
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Ryan Ordemann's profile photo
Ryan Ordemann
3 months ago
Becky helped me with a home loan and an auto loan - and did an incredible job. She explained everything to me thoroughly and her customer service was GREAT. I highly recommend PFCU.
Response from the owner - 3 months ago
Hi Ryan, Thank you so much for your review and your recommendation. We really appreciate your business. Thank you again! - PFCU
Melissa Lamanna-hunter's profile photo
Melissa Lamanna-hunter
4 months ago
I've been banking with this institution for many years now with no problems. I have used online banking, the mobile app, I've tried all their services. Issues started about two years ago I opened a CD and was told what my return would be, boy was that wrong I made pennies compared to the amount that I was originally told. At the same time I took out a small personal loan (I had to pay them to lend me my own money) to boost my credit, to this day they still have not reported my on time payments nor have they reported that I paid the loan off faster expected They have just started to use picture deposit, no warning that they hold the funds for 3 business days, would have been nice to know. Recently they began charging an online banking fee with out my knowledge. 3 months ago I had a small mistake in one of my transactions (more than likely a computer glitch on their end) and had been in complete refusal to fix the problem, and refund me the fees they charged me, I had to go through so many different managers, never getting a call back only to be told that Colleen(manager at Rockaway) was in charge of this, I had to go over her head and finally got the fees returned. Colleen should not be in customer service! I'm sick of this bank and their nonsense. I will be taking my banking elsewhere. I would never recommend them to anyone.
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Response from the owner - 4 months ago
Hello Melissa, Thank you for being a long time member of the credit union. We are sorry to hear about your recent experiences with PFCU. We are a community oriented, financial service provider and always strive to provide the greatest personal experience for our members. We would like to better understand your issues and to see how we may better serve you in the future. Please feel free to email us at social@picacreditunion.com. Thank you for your feedback. - PFCU
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Cain Hernandez
8 months ago
I don't understand this bank they want to give you better customer service but everytime you go in they give you an attitude! They don't know the meaning of customer service they should all be retrained in customer service! What's the point in having longer hours and staying open till 6pm why don't you close at 5pm like every other bank! Do something smart and open on Sunday's and be ahead of the game! That would mean someone would have to have a brain but this bank just dose not care about us!
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John Lozauskas's profile photo
John Lozauskas
6 months ago
I 1/2 agree with Cain but I am thrilled they are open until 6pm since I work 25 miles east. But they are not a bank they are a credit union which means we get charged lower rates AND we get to borrow at much lower rates.
Response from the owner - 5 months ago
Thank you John! We are thrilled to hear your feedback regarding our later hours. Thank you for your feedback - PFCU
Jason Gee's profile photo
Jason Gee
2 months ago
Colleen is the best and helped me with my all my financial problems over the phone. The Picatinny Facebook page has a great response time and helped me in multiple situations! Thank you!
Response from the owner - 2 months ago
Thank you Jason! We are so pleased to hear this. Please do not hesitate to contact us if you need anything else! - PFCU
Angela Montgomery's profile photo
Angela Montgomery
3 months ago
I placed cash in ATM on a friday after they closed not realizing it wouldn't go thru till Tuesday. Transaction failed and they returned my overdraft fee.
Response from the owner - 3 months ago
Hi Angela, Thank you very much for your review. We really appreciate your business and are glad to hear the overdraft fee was returned to you. - PFCU
Yessie Tello's profile photo
Yessie Tello
5 months ago
Very poor customer service. People in there don't know the first thing about treating their customers with respect. They can't even do their job right and then they give you a nasty attitude. As stated by others " put your money somewhere else". I know that this will be the first and last time I bank with them.
Response from the owner - 4 months ago
Hello Yessie, We are sorry that you felt that you were not treated with respect when you interacted with the credit union. We would like to learn more about your personal banking experience with the credit union and make any necessary improvements to our member service. Please feel free to email us at social@picacreditunion.com. Thank you for your feedback. - PFCU
jim kulcsar's profile photo
jim kulcsar
7 months ago
This place sucks.. Put your money somewhere else