Not all difficult employees are knaves. In fact, some of most difficult are exactly the people you should fight to keep. I call them the divas. So exile knaves, but fight for divas!
Whereas knaves act the way they do because of low integrity, divas do it because of high exceptionalism. They’re extraordinarily talented and think they’re better than the team (and they usually are!), but they still want the team to win. What’s important is that their contributions match or exceed their egos.
Who qualifies as a diva? Here are a few of my favorites. Who are yours?
Clockwise from center right: Steve Jobs, founder and former chairman and CEO of Apple; Serena Williams, tennis pro; Kobe Bryant, NBA superstar; Anna Wintour, editor of Vogue magazine; and James Cameron, director of Titanic and Avatar.#HowGoogleWorks #culture #divaswww.HowGoogleWorks.net