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FMSI
Stronger Performance, Sharper Earnings
Stronger Performance, Sharper Earnings
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Recording and Slides of Today's Webinar Can Be Found Here: 

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New FMSI White Paper

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FMSI, a leading workforce optimization vendor for banks and credit unions, announced today United Heritage Credit Union (UHCU) has achieved a 15 percent decrease in its labor cost per transaction with the help of FMSI’s Omnix Staff Scheduler™, Omnix Interactive Dashboard™ and Omnix Performance Analytics™ solutions.

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For the past twenty-four years, FMSI has conducted a detailed annual study of the teller activities for the month of March as a benchmark. The study is a compilation of statistics from the branch environment in community banks and credit unions located in geographic regions ranging all across North America.

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How much should community banks and credit unions pay their employees in the current tough banking market? That’s a question that we probed in the 2014 edition of our Retail Salary and Benefits Study for Community Banks and Credit Unions.

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The branch is not going away. A fact well observed through the creative ways in which it has resurrected itself and continues to evolve. The branch has seen unprecedented levels of digital as well as physical makeovers in recent years, to help transform into more efficient and effective business units. The following are some of the most prevalent and effective approaches financial institutions have adopted over the last several years to keep the branch relative in the 21st century:

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Video: See Elevations Credit Union's new branch 2.0 design, and hear from the Branch Manager, Kylene Meyer, about the account holder response to the new branch design

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Marine FCU Wins CUJ Best Practices Award Utilizing FMSI 
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