Having 4D3N in this hotel and my overall experiences are great. Staffs are friendly and room is clean. Most of the facilities are well maintain. Very well!! Just remember you are expertise in hospitality industry and keep it up!!
An excellent hotel with excellent staff who never once failed to provide me with the kind of service that makes me feel like a rock star.
This includes the staff from their spa, restaurants and shops. Everyone works together to make you feel welcomed and important.
Words cannot express how excellent this place is. Book a room with them to find out for yourself!
Great place for family vacation. My kids love the pool and the kids club. And my teenage kids love the teen club very much. Take a 101 or 102 rapid bus or pay more for hop on hop off bus from the bus stop exactly in front of the hotel and it will bring u to all great places in penang. Will surely coming back here if i visited penang
Having just returned from the Hard Rock Hotel, I can't rate it enough! The staff are excellent, always smiling and always helpful. We had a room that led straight out into the pool which is spacious and clean. The breakfast is extensive with Western and Eastern food and was always high quality. Good live music in the evening, don't wait book t now :-)