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Dan Merns
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20 followers
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Some New Features...
We've recently introduced some new features on MerchantFuse.  Here is a recap... Multiple Users Now you can invite multiple users to join your company account on MerchantFuse! To invite a new user, log in and visit Account Settings, accessible from the drop...
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Wholesale Ordering on MerchantFuse
We are excited to announce that wholesale ordering is now live on MerchantFuse! This means that any retailer may place an order directly on our site, and any wholesale company can utilize our platform as its own wholesale storefront. We already have a numbe...
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How to be Successful in Retail: Customer Service All Stars
I love great customer service stories.  They are inspirational and they embody what good business is about: delivering on a promise, honoring one's word, and focusing on the big picture instead of the short term impact of a decision. There are customer serv...
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How to be Successful in Retail: Customer Service
Most are likely aware that excellent customer service is an important element of success in retail.  However, what might be less clear is what excellent customer service means.  It is surprising how many companies (in both retail and other industries) forge...
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How to Be Successful in Retail: Make the Customer Happy
For as long as I can remember people fixate on things that threaten parts of the retail business.  Recent issues grabbing headlines include showrooming and competing with Amazon.  Previously people wondered how retailers would survive the recession, and bef...
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