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Bates Ace Hardware
Hardware Store$$
Today 8AM–7PM
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1709 Howell Mill Rd NW Atlanta, GA 30318
1709 Howell Mill Road NorthwestUSGeorgiaAtlanta30318
(404) 351-4240acehardware.com
$$Hardware Store, Tool Store
Hardware Store
Tool Store
Paint Store
Home Improvement Store
Today 8AM–7PM
Monday 8AM–7PMTuesday 8AM–7PMWednesday 8AM–7PMThursday 8AM–7PMFriday 7AM–7PMSaturday 8AM–6:30PMSunday 10AM–5:30PM
Ace Hardware is committed to being the Helpful Place for hardware, plumbing, tools, grills, garden and more by offering our customers knowledgeable advice, helpful service and quality products
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Review Summary
3.7
19 reviews
5 star
9 reviews
4 star
1 review
3 star
4 reviews
2 star
1 review
1 star
4 reviews
Chain retailer stocking household tools, supplies & more (many family-run or independently owned).- Google
"They have an amazing selection for a city hardware store."
"No one ever acknowledged my husband."
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Bob Cooney's profile photo
Bob Cooney
3 weeks ago
The staff here is great and very helpful. It doesn't have tall the choices a home depot Hamas, but it as everything someone needs, this is also wherever else I go to fill up my propane tanks as it is pretty easy and well priced.
Alyssa Mckay's profile photo
Alyssa Mckay
6 months ago
The first time I went, it was great. It was a Saturday afternoon and everyone was very Helpful. We bought some items and in addition I bought a hanging plant for our patio. Got home, watered it, placed in shade like it said, all good. On Sunday I noticed that the plant looked a little sad to say, watered it and figured maybe the storm from that night affected it. Came home Monday after work, plant completely dead. Since they close early, we didn't have a chance till Tuesday to see if we could get a return. We got there right before closing, our apologies on this, and told the guy in the front that while we threw out the receipt, we were wondering if we could get store credit on the plant. He stuck his finger in the soil and said "Bone dry. Did yall water it? We don't typically do this but bring it to the front." This was a bit uncomfortable for we felt accused of purposely killing it. The cashier lady was probably the most unprofessional person I have ever met. She first accused me of being incorrect about the price, as if I was lying about it be 17.99$. Then she was went, "ugh we don't even take plants back..." Well if that was the case, why were we sent up here? And the best of all, she accused us of lying saying it probably wasn't even their plant. At this point my fiancé snapped back "yes we buy plants and purposely kill them and return them to get more money from ACE." This whole time other employees are prodding this plant going "Have you been watering it? It's completely dry." It's been dead for two days... Of course I haven't watered it. Then this lady goes "oh... Are you Charles? You did buy it here..." And becomes super sweet after realizing her mistake of accusing us. After this experience, I am sad to say we will never return. It's a shame because they truly seemed like a great store until this incident.
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Evan Newbold
a year ago
Love working at Bates ACE Hardware. The staff and owners are great. Love our customers. It's fun, not work helping our customers.
Patrick Bannan
2 weeks ago
Friendly, good selection and close to home!
John Allison's profile photo
John Allison
a month ago
I own a home not too far from here and it's always easy in and easy out. I'd rather go here, pay a little extra, then to have to deal with the craziness at Home Depot if I can help it. The sales reps are pretty knowledgeable too!
Nathan Noack
10 months ago
All the workers are extremely helpful and friendly. Home Depot can screw off when there are such helpful hardware stores like Bates Ace
Jennifer Mateo's profile photo
Jennifer Mateo
a year ago
Great place, helpful staff. Sure you may pay a little more but we don't live in the suburbs people. They have an amazing selection for a city hardware store. I was looking for a headphone adapter started at Walmart (they didnt have it) went over to Office Depot because of course they will have it but walmart would have been cheaper (office Depot didnt have it) Stopped at Ace to check out their plant and "Vala!" Headphone Adapter for less then $3.
Jerry Thomas's profile photo
Jerry Thomas
9 months ago
Good luck trying to get in this place, they have one entrance blocked. Took 30 minutes and once your inside, well it feels like a flea market. And don't even try to pick up equipment around back. Old school here.

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