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Verified local business
Bates Ace Hardware
Hardware Store$$
Today 8:00 am – 7:00 pm
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1709 Howell Mill Rd NW Atlanta, GA 30318
1709 Howell Mill Road NorthwestUSGeorgiaAtlanta30318
$$Hardware Store, Tool Store
Hardware Store
Tool Store
Paint Store
Home Improvement Store
Today 8:00 am – 7:00 pm
Monday 8:00 am – 7:00 pmTuesday 8:00 am – 7:00 pmWednesday 8:00 am – 7:00 pmThursday 8:00 am – 7:00 pmFriday 7:00 am – 7:00 pmSaturday 8:00 am – 6:30 pmSunday 10:00 am – 5:30 pm
Ace Hardware is committed to being the Helpful Place for hardware, plumbing, tools, grills, garden and more by offering our customers knowledgeable advice, helpful service and quality products
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Review Summary
13 reviews
5 star
5 reviews
4 star
1 review
3 star
3 reviews
2 star
1 review
1 star
3 reviews
Chain retailer stocking household tools, supplies & more (many family-run or independently owned).- Google
"They have an amazing selection for a city hardware store."
3 reviewers
"The staff and owners are great."
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Nathan Noack
a month ago
All the workers are extremely helpful and friendly. Home Depot can screw off when there are such helpful hardware stores like Bates Ace
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Jerry Thomas
a month ago
Good luck trying to get in this place, they have one entrance blocked. Took 30 minutes and once your inside, well it feels like a flea market. And don't even try to pick up equipment around back. Old school here.
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Jennifer Mateo
11 months ago
Great place, helpful staff. Sure you may pay a little more but we don't live in the suburbs people. They have an amazing selection for a city hardware store. I was looking for a headphone adapter started at Walmart (they didnt have it) went over to Office Depot because of course they will have it but walmart would have been cheaper (office Depot didnt have it) Stopped at Ace to check out their plant and "Vala!" Headphone Adapter for less then $3.
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jennifer Carter
a year ago
Horrible service!!!! My husband and I will never give our money to this location again. I rented the machine at 5:25pm on Sunday and my husband tried to return it at 2:15pm the next day. We got accused of taking it out on the Thursday prior! They wanted to charge us since then! that is over 5 days!!! I had to call the manager and explain. he said he would take care of it, James was his name. The women who rung me up even called me to tell me she was in the wrong, and said she would apologize to my husband and she never did. James was rude and upset that he couldn't charge us! Seriously not our problem! No one ever acknowledged my husband. Completely accused us of having it longer and was going to charge us, just so rude!
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Evan Newbold
6 months ago
Love working at Bates ACE Hardware. The staff and owners are great. Love our customers. It's fun, not work helping our customers.
Joe Basile
3 weeks ago
General Manager is terribly rude!! I've never been spoken to like the way he spoke to me! Excuse me for asking you a question.
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Kevin Justmann
9 months ago
Love these guys! I've been probably 5-7 times in the last 2 months. Great customer service!
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Beau Grant
2 years ago
Over priced. This is the place you go when you don't have time to go all the way to a competively priced hardware store. They have tons of staff, yet somehow noone is ever available to make keys. Never sure how they stay in business.


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