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Entertainment Express
Limousine Service
Today 10:00 AM – 8:00 PM
Contact Information
6986 Telegraph Road Dearborn Heights, MI 48127
6986 Telegraph RoadUSMichiganDearborn Heights48127
Limousine Service, Bus Charter
Limousine Service
Bus Charter
Airport Shuttle Service
Today 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PMSunday 10:00 AM – 6:00 PMMonday 10:00 AM – 8:00 PMTuesday 10:00 AM – 8:00 PMWednesday 10:00 AM – 8:00 PMThursday 10:00 AM – 8:00 PMFriday 10:00 AM – 8:00 PM
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Review Summary
144 reviews
5 star
87 reviews
4 star
7 reviews
3 star
No reviews
2 star
10 reviews
1 star
40 reviews
"In the past, we have used and had great experiences with this limo service."
"I ordered a party bus for my birthday which was 530 dollars."
"The limo entertainment express is a very good place."
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All reviews
Leslie Orzech
2 weeks ago
WORST COMPANY EVERY! The "party Bus" (which is actually an old greyhound bus that is falling apart- and smells of cigarettes-) was 45 minutes late to pick up bride/bridal party before the wedding ceremony- They lied every time we called to ask where they were- the kicker ..the bus that he brought had no power steering- so we couldn't use it! My mother had to race me to the church in my car- grooms mother turned around on the freeway and so did the photographer in order to pick up the bridesmaids!!! The driver never once apologized and he complained that he had to drive an hour to get to my house!! It gets better- I missed my chance to give/recieve the wedding gift from my future husband and missed the pre wedding interview because we were so late!!! The photographer missed chances to take photos that I wanted before the ceremony! Everone was rushing to get ready and it was Chaos! The company sent another "party Bus" to the church to drive us to reception- it was aweful-diesel fumes coming in from the back, broken glass and over all dirty. Bonus- the same jerk driver was in it! We took pictures at the old train station and then he refused to move the bus to the reception unless we paid him $450 cash!!!!!! We have legal action pending. DO NOT USE THIS COMPANY THEY ARE FRAUDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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S LaBeau
a month ago
These good reviews have to be made up. Worst. Experience. Ever. Run the other way. Bus picked up the boys at scheduled time 1130 en route to get the girls they realize there is no air. My mom called and yelled and the bus and the boys drove from warren to Dearborn promising my mom they would get us a new bus. Second bus has no air, duct tape on the Windows, bathroom door didn't latch so every turn it would fly open and hit someone & no lights. Due to having to switch buses it put us behind nearly an hour and the second bus was worse than the first! The driver was rude, antisocial & got off at every stop to take pictures of Detroit. They are now avoiding us and not answering phone calls. The good deal isn't worth it, spend the extra and get w good bus!
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Alexis Bobbitt
2 months ago
I rented a limo from this company yesterday it was a 8 passenger 2005 black Cadillac stretch limo from 12pm to 9pm for my Bridal Party. The limo arrived on time 15 min early and the driver was very nice and personable, but the limo was JUNK! After arriving to our second destination we came out from dinner to find that the limo has broken down. By this time we are trying to leave to go to our next destination which is a hot tub place around the corner from where we were having dinner. I made reservations ahead of time, and there was no way that I could cancel them or they would charge my card full price for not showing up, so i called my aunt who car pooled us around the corner by this time we had already used up 30 min of our hour and a half soak time which was 120 dollars that was per-paid. When we got out from our hot tub the replacement limo wasn't there we still had to wait 20 min for the replacement to come. Finally the limo arrives and its an upgraded limo. The driver states that we have to continue to pay her if we would like to continue using the services. 20 dollars an hour or 10 dollars for a half hour, but the limo was ours for the rest of the night until 5am if we paid her the tip money. Knowing that I still had to get my 8 girls home I agreed, and proceeded to get them home. One of my girls lived 45min away on the other side of town, so we took her home second. Everything was going fine until we got back on the freeway and the wheel popped off while the driver was going 80 in a 60 in the fast lane. I was terrified for the 3 girls I had left in the car and myself. This was like a nightmare!! The driver pulled the SUV over while trying to take control of the vehicle it was like a scary movie gone wrong. I could not believe what was happening to us. By this time it's 11:30pm I paid the driver to drive us until 1pm, so I ask the driver can I get my money back for what I paid sense I can't use it. The driver called the company and put me on the phone and the lady was yelling at me because I asked for my money back for the time that I did not use. The ladies exact words were " You said you didn't want us to bring you another limo, so why are you telling the driver that you want your money back." I'm thinking to myself are you serious!??" The lady also said if you want your money back then you need to speak to the manager on Monday! I could NOT believe what I was hearing?? I work in customer service and I would never do this to a customer. NEVER! This company needs to be shut down and investigated. I woke up sore and my neck was acing from what happened last night I will be working on getting justice in this case because no one should have to go through this. Especially not a BRIDE!
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Aaron Hipple
4 months ago
Entertainment Express did a great job for my July 4th wedding in Detroit...the Excursion limo they provided was perfect for my guests and the driver was a really great guy. They even had a cold bottle of champaign waiting for us in an ice bucket! I'm sure if you want to pay more money you could get a brand new limo if you have some sort of "elite standards", their fleet seemed to have something for everybody. My main limitation at that point in wedding planning was budget and I was more than happy with the service I received and the money I saved.
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JR Turnbull Intern
2 months ago
Great customer service! I am writing for a non-profit organization in Dearborn. Entertainment Express made a very generous donation to our auction. Everyone that I spoke to was extremely friendly and accommodating to my requests. We will definitely consider them for future services based on the great service we received!
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Aubrey Huff
2 months ago
My personal experience with Entertainment Express came about working for the Dearborn Animal Shelter. In the past, we have used and had great experiences with this limo service. Pat is always will to work with us to meet our needs, especially when we have a last minute request. Their prices are affordable compared to others I've researched and regardless of who is recommended, I've always found myself circling back to Entertainment Express.
Patrick Zehel
4 months ago
Bus was horrible. Strong sent of diesel fuel on the whole ride. Called to complain on the way back to our destination and within 1 mile of the end we had been offered a different bus. The diesel emission was so strong, some people became sick and could not open their eyes. Called to complain and talk to a superior and was threatened and antagonized, as well as made fun of. Told that there was a superior to contact, but that because our "breathing ability" wasn't an issue, he would not contact his supervisor and continuously pushed contact as well as threatened to call police in a different city than we were located for harrassment. We have contacted all 3 major news channels about these issues, our conversations have been recorded and they claim that they record too. Do not use, for your safety and the safety of others stay away. The radio cut out too, which is minuscule to the fuel emissions that we had to intake. On top of all of that, they drove 30+ miles the wrong direction from one location to the next during our travels.
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nicolette bickes
2 months ago
Hands-down the worst limo service out there!!!!! Don't use this company they are huge scammers and will just take your money and you will regret it! The events that happened when I went with this limo company was awful the driver didn't know what she was doing where she was going or how to drive on top of that just left my party in Detroit!!!! She also made three U-turns almost killed all of us, almost sideswiped two different trucks and wouldn't drop us off at the door at any bar made us walk a block to get everywhere!!!! The limo was JUNK the side was all smashed and The air conditioning and Half of the speakers didn't work..... RUN
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