Okay, I have been wanting to write this review since February. DO NOT USE THIS COMPANY! I placed a $45 order on 1/18/15 and payed $65 for their fastest shipping which was suppose to be received in two days. Obviously, 65$ is outrageous even for overnight shipping of 10 sheets of paper. The site was easy to navigate and had the features I needed so I bit the bullet and accepted the shipping cost. TWO days later I get an email (no other contact) explaining the payment wasn't going through but assuring me order would be received shortly. This email was received on the day stickers were suppose to arrive. I was on a strict deadline that could be adjusted. I immediately tried contacting the company who is impossible to get on the phone but will chat online with you all day. I was reassured multiple times the order would be there before that weekend when I had to have the stickers. I had to make the payment through Paypal at this point because they couldn't get my card to work. Then I found out why the shipping was so outrageous....stickers are being imported from Canada and hadn't been shipped 1/21/15. I had to have the stickers the morning of 1/24/15. I explained this to multiple representatives via chat and asked to cancel the order if this was not possible. Long story short THEY FLAT OUT LIED OVER AND OVER AGAIN!!!! The stickers were finally shipped NOT PRIORITY on 1/28/15. The order was receive almost 3 weeks after I placed the order. I was never able to get service on the phone, there was not an option to return or get a refund, and I missed my deadline. My emails were ignored as well as request to cancel order if deadline was not able to be met. On top of everything the quality of the iron on stickers is the worst I have purchased to date. HORRIBLE EXPERIENCE shopper beware. I am out 110$ I have been unable to receive a refund for and not one representative of the company ever offered any follow through, communication, or any type of customer service.